Teller

First PREMIER Bank and PREMIER Bankcard; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full medical benefits (20+ hours/week)

HDHP health plan options

Free dental and vision coverage

Generous Paid Time Off

401(k) match up to 5%

Employee recognition events

Job summary

First PREMIER Bank in Sioux Falls is seeking a friendly and detail-oriented Teller to handle customer transactions with confidentiality and accuracy. You will process deposits and withdrawals, cash checks, and payments while delivering excellent service.

The role emphasizes cash handling, adherence to procedures, and daily reporting within a proactive team environment. A high school diploma and basic computer skills are required, with banking experience preferred.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication.
• Ability to handle cash and balance cash drawer.
• Customer service and confidentiality are essential.
• Basic computer skills; experience with banking systems preferred.

Responsibilities

• Greet customers and process transactions accurately and confidentially.
• Handle deposits, withdrawals, cash checks, Savings Bonds, and loan/credit payments.
• Follow procedures to meet quality standards and comply with regulations.
• Review account information and assist customers with questions using internal systems.
• Perform branch opening and closing duties.
• Manage cash drawer and balance daily.
• Maintain daily/monthly reports.

Skills

Verbal communication

Office software

Sales awareness

Integrity

Teamwork

Time management

Interpersonal skills

Cash handling

Banking experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hardwork.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employeerecognitions.

Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way.From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and ourcommunities.

Job Description:

Location: Sioux Falls, SD
Job Schedule: Full-time
Company: First PREMIER Bank

About the Role

Handle financial transactions for customers in a confidential and accurate manner, while also providing excellent customer service.

Job Duties and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

• Execute PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank’s products and services.
• Process transactions including deposits and withdrawals, cashed checks, Savings Bonds, and receipt of payments (loans, credit cards, credit lines).
• Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory and internal codes of conduct.
• Review account information, help customers with problems or questions and keep customer information current using internal systems.
• Perform the branch opening and closing duties independently.
• Manage a cash drawer and balance it daily according to teller performance standards.
• Maintain daily and monthly reports such as Teller Difference, Mail/Instrument Counts, Record Retention, etc.

Skills and Qualifications

• Express ideas, request action, and formulate plans by means of clear and effective verbal communications to respond to customers and/or organizational needs.
• Understand and effectively use standard office equipment and software packages to support business processes.
• Work at a basic level to recognize sales opportunities during service interactions to enhance overall customer service.
• Conduct oneself in a manner that promotes trust in the individual and the organization.
• Cooperatively interact with co-workers to promote an effective and productive work unit.
• Effectively manage time to ensure prompt completion of tasks and duties.
• Must have excellent interpersonal skills; clear and effective verbal and written communication skills.
• High school diploma or equivalent is required.
• Basic computer skills, cash handling, customer service and/or banking experience is preferred.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more