Teller

First PREMIER Bank/PREMIER Bankcard; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

401(k) matching

Paid time off

Wellness program

Employee events

Job summary

First PREMIER Bank in Sioux Falls, SD is seeking a full-time teller who handles transactions confidentially and delivers excellent customer service. You will greet customers, process deposits and withdrawals, and balance cash drawers with accuracy.

The role emphasizes integrity, discretion, and teamwork in a fast-paced branch environment, with competitive benefits and growth opportunities within the bank.

Qualifications

• Clear and effective verbal communication with customers.
• Ability to use standard office equipment and software.
• Identify sales opportunities during service interactions.
• Demonstrate trust and integrity with customers and colleagues.
• Collaborate with coworkers to maintain an efficient team.
• Strong time management to complete tasks promptly.
• Excellent interpersonal, written, and spoken communication.
• High school diploma or equivalent.

Responsibilities

• Greet customers and process transactions accurately.
• Handle deposits, withdrawals, checks, loan payments, and card payments.
• Follow procedures to meet quality standards and codes of conduct.
• Review account information and assist customers with questions.
• Perform branch opening and closing duties.
• Balance cash drawer daily according to standards.

Skills

Communication

Cash handling

Time management

Customer service

Confidentiality

Teamwork

Attention to detail

Basic computer skills

Education

High school diploma or equivalent

Job description

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.

Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.

Job Description

Location: Sioux Falls, SD

Job Schedule: Full-time

Company: First PREMIER Bank

About The Role

Handle financial transactions for customers in a confidential and accurate manner, while also providing excellent customer service.

Job Duties And Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

• Execute PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank’s products and services.
• Process transactions including deposits and withdrawals, cashed checks, Savings Bonds, and receipt of payments (loans, credit cards, credit lines).
• Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory and internal codes of conduct.
• Review account information, help customers with problems or questions and keep customer information current using internal systems.
• Perform the branch opening and closing duties independently.
• Manage a cash drawer and balance it daily according to teller performance standards.
• Maintain daily and monthly reports such as Teller Difference, Mail/Instrument Counts, Record Retention, etc.

Skills And Qualifications

• Express ideas, request action, and formulate plans by means of clear and effective verbal communications to respond to customers and/or organizational needs.
• Understand and effectively use standard office equipment and software packages to support business processes.
• Work at a basic level to recognize sales opportunities during service interactions to enhance overall customer service.
• Conduct oneself in a manner that promotes trust in the individual and the organization.
• Cooperatively interact with co-workers to promote an effective and productive work unit.
• Effectively manage time to ensure prompt completion of tasks and duties.
• Must have excellent interpersonal skills; clear and effective verbal and written communication skills.
• High school diploma or equivalent is required.
• Basic computer skills, cash handling, customer service and/or banking experience is preferred.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) - dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more