Teller

First PREMIER Bank/PREMIER Bankcard; Madison (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full medical benefits

FREE dental and vision coverage

Generous Paid Time Off

401(k) matching

Employee parties

Volunteer hours

Job summary

A financial institution in Madison, SD, is seeking a customer-focused individual to handle financial transactions with confidentiality and accuracy. The role requires greeting customers, processing transactions, and maintaining reports. Candidates should possess excellent interpersonal and communication skills, as well as a high school diploma. This full-time position offers a supportive work environment, competitive benefits, and various opportunities for career advancement.

Qualifications

• Must express ideas and plans clearly to meet organizational needs.
• Work efficiently with standard office equipment to support business processes.
• Recognize sales opportunities during customer interactions.

Responsibilities

• Handle financial transactions while maintaining confidentiality.
• Provide excellent customer service by greeting and assisting customers.
• Perform branch opening and closing duties independently.
• Review account information and help customers with questions using internal systems.
• Perform branch opening and closing duties independently.
• Manage a cash drawer and balance daily per teller standards.
• Maintain daily/monthly reports such as Teller Difference and Mail/Instrument Counts.

Skills

Clear verbal communication

Basic computer skills

Customer service experience

Interpersonal skills

Team collaboration

Time management

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Tools

Office equipment and software

Job description

About The Role

Handle financial transactions for customers in a confidential and accurate manner, while also providing excellent customer service.

Location: Madison, SD

Shift: M-F 8AM - 5:30PM

Job Schedule: Full-Time

Company: First PREMIER Bank

Job Duties And Responsibilities

• Execute PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank’s products and services.
• Process transactions including deposits and withdrawals, cashed checks, Savings Bonds, and receipt of payments (loans, credit cards, credit lines).
• Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory and internal codes of conduct.
• Review account information, help customers with problems or questions and keep customer information current using internal systems.
• Perform the branch opening and closing duties independently.
• Manage a cash drawer and balance it daily according to teller performance standards.
• Maintain daily and monthly reports such as Teller Difference, Mail/Instrument Counts, Record Retention, etc.

Skills And Qualifications

• Express ideas, request action, and formulate plans by means of clear and effective verbal communications to respond to customers and/or organizational needs.
• Understand and effectively use standard office equipment and software packages to support business processes.
• Work at a basic level to recognize sales opportunities during service interactions to enhance overall customer service.
• Conduct oneself in a manner that promotes trust in the individual and the organization.
• Cooperatively interact with co-workers to promote an effective and productive work unit.
• Effectively manage time to ensure prompt completion of tasks and duties.
• Must have excellent interpersonal skills; clear and effective verbal and written communication skills.
• High school diploma or equivalent is required.
• Basic computer skills, cash handling, customer service and/or banking experience is preferred.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) - dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.