Teller

First PREMIER Bank; South Dakota; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full medical benefits

Health plan options

Dental and vision coverage

Paid time off

401(k) match

Discounts for events

Wellness program

Volunteer hours

Employee parties

Job summary

First PREMIER Bank in Sioux Falls, SD is seeking a courteous teller to handle transactions and provide friendly, accurate service to customers. You will greet customers, process deposits and withdrawals, and protect confidentiality while promoting the bank’s products and services.

The role requires a high school diploma or equivalent, basic computer skills, and a solid track record in customer service. You will balance cash, assist with branch operations, and contribute to a positive team

Qualifications

• High school diploma or equivalent is required.
• Basic computer skills and cash handling experience preferred.
• Excellent interpersonal and communication skills required.

Responsibilities

• Greet customers and process transactions accurately and efficiently.
• Balance cash drawer daily and maintain confidentiality.
• Open and close the branch as scheduled and complete daily reports.
• Provide outstanding customer service and explain bank products and services.
• Maintain customer information in the internal systems.

Skills

Customer service

Cash handling

Interpersonal skills

Basic computer skills

Education

High school diploma or equivalent

Job description

Job Description

Location: Sioux Falls, SD

Job Schedule: Full-time

Company: First PREMIER Bank

About the Role

Handle financial transactions for customers in a confidential and accurate manner, while also providing excellent customer service.

• Execute PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank’s products and services.
• Process transactions including deposits and withdrawals, cashed checks, Savings Bonds, and receipt of payments (loans, credit cards, credit lines).
• Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory and internal codes of conduct.
• Review account information, help customers with problems or questions and keep customer information current using internal systems.
• Perform the branch opening and closing duties independently.
• Manage a cash drawer and balance it daily according to teller performance standards.
• Maintain daily and monthly reports such as Teller Difference, Mail/Instrument Counts, Record Retention, etc.

Express ideas, request action, and formulate plans by means of clear and effective verbal communications to respond to customers and/or organizational needs.

Understand and effectively use standard office equipment and software packages to support business processes.

Work at a basic level to recognize sales opportunities during service interactions to enhance overall customer service.

Conduct oneself in a manner that promotes trust in the individual and the organization.

Cooperatively interact with co-workers to promote an effective and productive work unit.

Effectively manage time to ensure prompt completion of tasks and duties.

Must have excellent interpersonal skills; clear and effective verbal and written communication skills.

High school diploma or equivalent is required.

Basic computer skills, cash handling, customer service and/or banking experience is preferred.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• Premiere Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

Fun Employee Parties

Our Culture Emphasis on personal success, respect, health, wellness, fun and giving back Employees are rewarded, valued, and celebrated for hard work Various Career advancement opportunities and growth Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more

We Value People At PREMIER

You get more than a paycheck, you get a rewarding career where you can make a difference! Headquartered in Sioux Falls, South Dakota, First PREMIER Bank and PREMIER Bankcard are considered one of the nation’s strongest financial organizations.

Spirit of Giving Back

Giving back to our communities is at the heart of PREMIER. We support nearly 700 organizations, non‑profits and events. Paid volunteer hours encourage PREMIER employees to get involved in the community. Our employees annually volunteer an average of 33,000 hours for causes important to them.

The PREMIER Way

Our spirit of giving is rooted in The PREMIER Way and the PREMIER Attitude. These shared views and values guide our interactions with each other, our customers and our communities. It’s the foundation of our culture and makes PREMIER a great place to work.

Learn More PREMIER Benefits

Première employees who work 20+ hours per week are eligible for full-time benefits, including medical coverage with free vision and dental insurance. We offer expanded Paid Time Off and a highly competitive 401(k) plan that features a dollar-for-dollar company match after 120 days of employment. Employees can experience personal and professional growth through PREMIER University. It offers skill-based training, leadership classes and inspirational national speakers.

Premiere Wellness

Premiere Wellness unifies physical and mental health, financial wellness and community giving under one program designed to help employees find optimal work/life wellbeing. Through our Employee Assistance Program, employees have access to free counseling sessions, online resources and legal support.

Community Giving offers our employees purpose-driven, meaningful opportunities where they know they are making a difference.

Celebrating Success

Recognizing and rewarding success is an important part of the PREMIER culture. We celebrate and show our appreciation with private concerts and special events. We’ve also celebrated with surprise gifts, cash/car giveaways, Apple watches, wireless earbuds and more! At quarterly staff meetings, employees who have gone above and beyond in their job or in their community are awarded a PREMIER Performer or PREMIER Eagle Service Award. Employees celebrating 20, 25, 30, 35, 40, 45 and 50 year Milestone Anniversaries receive $1,000 for every year they have worked with PREMIER.