Teller

State Street Bank; Quincy (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

State Street Bank in Quincy, IL seeks a Teller to perform routine transactional and customer support tasks with accuracy and adherence to procedures.

You will handle deposits, withdrawals, check cashing, and related duties while maintaining confidentiality and strong attention to detail. Candidates should have a high school diploma or GED and good math, communication, and computer skills. This role offers steady daytime hours and a friendly team environment.

Qualifications

• High school diploma or GED equivalent.
• Basic math aptitude is required and money handling experience is desired.
• Strong customer service and basic computer skills are expected.

Responsibilities

• Provides high level customer service in person and via telephone to perform routine transactional and operational cash responsibilities.
• Balances Teller drawer, bank vault, and ATM with accuracy and attention to detail.
• Educates customers about bank products, services, and technology solutions.
• Promotes a team environment while complying with bank policies and protecting information.

Skills

Basic math

Money handling

Customer service

Attention to detail

Oral communication

Problem solving

Basic computer skills

Education

High school diploma or GED

Job description

Description

GENERAL DESCRIPTION

The Teller performs routine transactional, operational, and customer support tasks efficiently and accurately through knowledge of standard operating procedures; and identifies customer needs for bank products & services. The Teller is directly supervised by the Retail Bank Manager.

DUTIES & RESPONSIBILITIES

• Provides high level customer service in person and via telephone to perform routine customer transactional and operational cash responsibilities, i.e deposits, withdrawals, check cashing, safe deposit box entry, etc. as well as balancing Teller drawer, bank vault, and ATM, with strong attention to detail and accuracy
• Fosters relationships with potential and current customers in order to educate and connect them to bank products, services, and technology solutions
• Actively reinforces and contributes towards the Bank’s ALWAYS value system
• Promotes a team environment
• Complies with applicable policies, procedures, and regulations; while minimizing risks and protecting confidential customer and bank information
• Performs other duties as assigned by management

Requirements

EDUCATION &/OR WORK EXPERIENCE REQUIREMENTS

• High school diploma or GED equivalent

MENTAL & PHYSICAL REQUIREMENTS

• Ability to stand for extended periods of time, occasional bending, kneeling, and squatting. Ability to lift 5 lbs. consistently and 30 lbs. occasionally.

COMPETENCIES

• Basic math aptitude is required and money handling experience is desired, the ability to exercise judgement is helpful. Strong oral communication, customer service, legible handwriting, and problem solving skills; and basic computer skills is required. Attention to detail is critical.