Part-Time Teller

Better Banks; Chillicothe (IL); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Better Banks is seeking a Teller in Chillicothe, IL to perform routine banking transactions with accuracy and strong customer service. You will handle deposits, withdrawals, check cashing, ATM duties, and balance cash drawers while maintaining confidentiality and compliance.

Requirements include a high school diploma or GED. Strong communication, math aptitude, and attention to detail are essential to educate customers about products and ensure precise cash handling.

Qualifications

• Basic math aptitude is required and money handling experience is desirable.
• Strong oral communication and problem-solving skills are important.
• Attention to detail is critical when handling cash and deposits.

Responsibilities

• Provides high level customer service in person and via telephone for routine transactional and cash responsibilities, including deposits, withdrawals, check cashing, and vault/ATM duties.
• Fosters relationships with customers to educate them about bank products and technology solutions.
• Supports the Bank’s ALWAYS value system and promotes a team environment.
• Complies with policies, procedures, and regulations to minimize risk and protect confidential information.
• Performs other duties as assigned by management.

Skills

Customer service

Cash handling

Attention to detail

Basic math

Communication skills

Education

High School Diploma or GED

Tools

Point-of-sale systems

Job description

Description

GENERAL DESCRIPTION

The Teller performs routine transactional, operational, and customer support tasks efficiently and accurately through knowledge of standard operating procedures; and identifies customer needs for bank products & services. The Teller is directly supervised by the Retail Bank Manager.

DUTIES & RESPONSIBILITIES

• Provides high level customer service in person and via telephone to perform routine customer transactional and operational cash responsibilities, i.e deposits, withdrawals, check cashing, safe deposit box entry, etc. as well as balancing Teller drawer, bank vault, and ATM, with strong attention to detail and accuracy
• Fosters relationships with potential and current customers in order to educate and connect them to bank products, services, and technology solutions
• Actively reinforces and contributes towards the Bank’s ALWAYS value system
• Promotes a team environment
• Complies with applicable policies, procedures, and regulations; while minimizing risks and protecting confidential customer and bank information
• Performs other duties as assigned by management

Requirements

EDUCATION &/OR WORK EXPERIENCE REQUIREMENTS

• High school diploma or GED equivalent

MENTAL & PHYSICAL REQUIREMENTS

• Ability to stand for extended periods of time, occasional bending, kneeling, and squatting. Ability to lift 5 lbs. consistently and 30 lbs. occasionally.

COMPETENCIES

• Basic math aptitude is required and money handling experience is desired, the ability to exercise judgement is helpful. Strong oral communication, customer service, legible handwriting, and problem solving skills; and basic computer skills is required. Attention to detail is critical.