Teller

First Horizon Corp.; Nokomis (FL); Presencial; USD 21 000 - 28 000; Tempo integral

Resumo da oferta

First Horizon Corp. in Nokomis, FL is seeking a teller to manage daily cash handling, deposits, withdrawals, and transfers, while delivering superior client service.

The role emphasizes accuracy, compliance with security policies, and identifying opportunities to connect clients with bank products. You'll support client needs, maintain drawer accuracy, and participate in training to stay current with procedures.

Qualificações

• High school diploma or GED required; 6 months cash handling or teller experience preferred or equivalent
• Strong customer service skills and cash handling accuracy required

Responsabilidades

• Handle cash drawer with accurate balance and follow security procedures
• Process deposits, withdrawals, transfers and loan payments
• Assist with ATM balancing and nightly verification of deposits
• Deliver excellent client experiences and resolve issues promptly
• Identify cross-sell opportunities and promote bank products
• Comply with bank regulations, policies, and risk controls

Conhecimentos

Cash handling

Customer service

Attention to detail

Microsoft Office

Formação académica

High school diploma or GED

Ferramentas

10-key calculator

Coin counter

Descrição da oferta de emprego

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operational efficiency

• Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
• Process deposits, withdrawals, transfers and loan payment transactions for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s), including the processing of all entries.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with the dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with all current guidelines.

Client experience

• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Ensure an excellent overall client experience by assisting clients with select service needs.
• Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.

Sales and service

• Identify cross selling opportunities and refer clients/prospects to the appropriate team.
• Promote bank products and services to further enhance client relationships.

Compliance and risk management

• Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

Perform all other job-related duties as assigned

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
• High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience

COMPUTER AND OFFICE EQUIPMENT SKILLS

• Microsoft Office Suite
• In addition, 10-key calculator; coin counter