Teller

First-Horizon-Bank; Florida; On-site; USD 32,000 - 46,000; Full time

Job summary

First Horizon Corp. is seeking a front-line Teller to deliver friendly, accurate service while processing routine banking transactions. You will handle cash, maintain accuracy, and follow security and audit policies in a fast-paced branch environment.

Responsibilities include deposits, withdrawals, transfers, loans payments, and various auxiliary transactions. You will support client needs, cross-sell bank products where appropriate, and stay compliant with regulatory requirements.

Qualifications

• High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience
• Experience delivering excellent client experiences and following bank policies

Responsibilities

• Handle a cash drawer and follow audit and security policies.
• Process deposits, withdrawals, transfers and loan payments.
• Handle miscellaneous transactions (bonds, money orders, etc.).
• Assist in daily balancing and ATM processing.
• Assist with night and lobby depository deposits verification.
• Support dual control vault responsibilities.
• Stay informed of operational updates to ensure compliance.

Skills

Cash handling

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
• Process deposits, withdrawals, transfers and loan payment transactions for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s), including the processing of all entries.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with the dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with all current guidelines.

CLIENT EXPERIENCE

• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Ensure an excellent overall client experience by assisting clients with select service needs.
• Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.

SALES AND SERVICE

• Identify cross selling opportunities and refer clients/prospects to the appropriate team.
• Promote bank products and services to further enhance client relationships.

COMPLIANCE AND RISK MANAGEMENT

• Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

Perform all other job-related duties as assigned

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
• High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience

COMPUTER AND OFFICE EQUIPMENT SKILLS

• Microsoft Office Suite
• In addition, 10-key calculator; coin counter