Teller

Heartland Credit Union; Newton (KS); On-site; USD 28,000 - 40,000; Full time

Job summary

Heartland Credit Union is seeking a full-time Teller for the Newton branch. You will greet customers, handle deposits and withdrawals, and educate members on available products while delivering friendly, efficient service.

Requirements include a high school diploma and cash handling/customer service experience. Proficiency with MS Office is a plus; the role includes Saturday shifts, with no evenings or Sundays.

Qualifications

• High school graduate or equivalent.
• Previous customer service and cash handling experience preferred.
• Experience in a financial institution is helpful but not required.
• Proficient with technology and MS Office (Word, Excel, Outlook).
• Well organized and attentive to detail.
• Excellent communication skills.

Responsibilities

• Greets customers entering the branch, directs them to the correct staff member for assistance and provides assistance with ATM usage, coin counting machine, safety deposit boxes and other branch services.
• Responsible for providing excellent customer service while performing a variety of paying and receiving functions including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
• Verifies cash totals and balances each day's transactions.
• Educate members of credit union products and services.
• Balances ATM machines, coin counters, and cash dispensing/recycling machines in a timely and accurate manner.
• Ensures members are promptly and professionally served.
• Attends meetings and training sessions as required.
• Provides superior service to our members.
• Proactively support and advance HCU's brand platform.
• Performs all other duties as assigned.

Skills

Customer service

Cash handling

Excellent communication

Organizational skills

Attention to detail

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Heartland Credit Union is looking for a full-time Teller to work at Newton branch. If you are a positive, friendly, and motivated individual who enjoys customer service and sales, then this is for you. Heartland's training is top-notch, and this position provides a great opportunity to gain experience in the financial services field and be a part of a growing company!

ABOUT HEARTLAND

Heartland Credit Union has been providing exceptional member service for over 75 years! Our small friendly work environment allows our employees to know our customers we serve and fellow employees. As we continue to grow, we need great talent like you to be a part of our team and culture. We are community driven and are very active in the communities we serve by volunteering and supporting local events. HCU has many locations in Kansas including Wichita, Hutchinson, Newton, Haven, Hays, and Ness City. Learn more about Heartland Credit Union by going to www.hcu.coop.

WORK DETAILS

This person will work at our Newton branch located at 2201 S Kansas Ave.

Must be available to work 36-40 hours, between 7:45 a.m. - 5:45 p.m. Monday - Thursday, 7:45 a.m. - 6:15 p.m. Friday and 8:45 a.m. - 12:15 p.m. on Saturdays. Will work rotating Saturdays.

NO Evenings or Sundays!!

RESPONSIBILITIES

• Greets customers entering the branch, directs them to the correct staff member for assistance and provides assistance with ATM usage, coin counting machine, safety deposit boxes and other branch services.
• Responsible for providing excellent customer service while performing a variety of paying and receiving functions including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
• Verifies cash totals and balances each day's transactions.
• Educate members of credit union products and services.
• Balances ATM machines, coin counters, and cash dispensing/recycling machines in a timely and accurate manner.
• Ensures members are promptly and professionally served.
• Attends meetings and training sessions as required.
• Provides superior service to our members.
• Proactively support and advance HCU's brand platform.
• Performs all other duties as assigned.

REQUIREMENTS

• High school graduate or equivalent.
• Previous customer service and cash handling experience preferred.
• Experience working in a financial institution is helpful but not required.
• Proficient with technology and variety of software including MS Office: Word, Excel and Outlook.
• Well organized and attentive to detail.
• Excellent communication skills.
• Ability to move 30 lbs. occasionally and/or up to 10 lbs. frequently.
• Stationary for extended periods of time.

EOE: race, color, religion, sex, national origin, disability, protected veterans.