Traveling Teller

Heartland Credit Union - Kansas; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Heartland Credit Union is seeking two full-time Traveling Tellers to support our branches in Wichita and travel to Hutchinson, Haven, Newton. You will move between locations daily based on staffing needs while maintaining exceptional member service.

Key duties include cash handling, deposits and withdrawals, and educating members on products. The role requires strong communication, reliability, and ability to travel among branches in the region.

Qualifications

• High school graduate or equivalent is required.
• Experience in customer service and cash handling is preferred.
• Experience in a financial institution is helpful but not required.

Responsibilities

• Greet customers and assist them with branch services.
• Process deposits, withdrawals, loan payments, cashier's checks, money orders, and cash advances.
• Verify cash totals and balances each day.
• Educate members on products and services.
• Balance ATM and coin counters; ensure accurate cash handling.
• Provide prompt and professional service to members.
• Attend trainings and meetings as required.
• Support the Heartland Credit Union brand and initiatives.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Attention to detail

Communication skills

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

Heartland Credit Union is looking for two full-time Traveling Tellers to work at our branches in Wichita. In this role you will be assigned to a branch each day based on staffing needs and will travel frequently to all branches including Hutchinson, Haven, Newton and Wichita. If you are a positive, friendly, and motivated individual who enjoys customer service and sales, then this is for you. Heartland's training is top-notch, and this position provides a great opportunity to gain experience in the financial services field and be a part of a growing company!

About Heartland

Heartland Credit Union is not-for-profit financial institution that has provided exceptional member service for over 75 years by delivering solutions, earning trust, and building relationships! As we continue to grow, we need great talent like you to be a part of our team and culture. HCU locations in Kansas include Wichita, Hutchinson, Newton, Haven, Hays, and Ness City. Learn more about Heartland Credit Union by going to www.hcu.coop.

WORK DETAILS

This person will be assigned to a branch each day based on staffing needs and will travel frequently to all branches including Hutchinson, Haven, Newton and Wichita. The home branch will be located at 3777 N Maize Rd or 2191 N Rock Rd, in Wichita.

Must be available to work 36-40 hours, between 7:45am-5:45pm Monday through Thursday, 7:45am-6:15pm Friday and 8:45am-12:15pm on rotating Saturdays.

NO Evenings or Sundays!!

Responsibilities

• Greets customers entering the branch, directs them to the correct staff member for assistance and provides assistance with ATM usage, coin counting machine, safety deposit boxes and other branch services.
• Responsible for providing excellent customer service while performing a variety of paying and receiving functions including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
• Verifies cash totals and balances each day's transactions.
• Educate members of credit union products and services.
• Balances ATM machines, coin counters, and cash dispensing/recycling machines in a timely and accurate manner.
• Ensures members are promptly and professionally served.
• Attends meetings and training sessions as required.
• Provides superior service to our members.
• Proactively support and advance HCU's brand platform.
• Performs all other duties as assigned.

Requirements

• High school graduate or equivalent.
• Previous customer service and cash handling experience preferred.
• Experience working in a financial institution is helpful but not required.
• Proficient with technology and variety of software including MS Office: Word, Excel and Outlook.
• Well organized and attentive to detail
• Excellent communication skills.
• Valid drivers license
• Ability to move 30 lbs. occasionally and/or up to 10 lbs. frequently.
• Stationary for extended periods of time.

EOE:

race, color, religion, sex, national origin, disability, protected veterans.