Teller

Heartland Credit Union - Kansas; Hutchinson (KS); On-site; USD 30,000 - 42,000; Full time

Job summary

Heartland Credit Union in Hutchinson, KS is seeking a full-time Teller to join our branch team. You will greet members, handle deposits and withdrawals, and support sales of credit union products. The role emphasizes accurate cash handling and friendly service, with on-the-job training provided.

This daytime position offers steady hours, growth opportunities within a community-focused financial cooperative, and a collaborative work environment dedicated to member satisfaction.

Qualifications

• High school graduate or equivalent.
• Previous customer service and cash handling experience preferred.
• Experience working in a financial institution is helpful but not required.
• Proficient with technology and MS Office: Word, Excel and Outlook.
• Well organized and attentive to detail.
• Excellent communication skills.

Responsibilities

• Greets customers entering the branch, directs them to the correct staff member for assistance and provides assistance with ATM usage, coin counting machine, safety deposit boxes and other branch services.
• Responsible for providing excellent customer service while performing a variety of paying and receiving functions including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
• Verifies cash totals and balances each day's transactions.
• Educate members of credit union products and services.
• Balances ATM machines, coin counters, and cash dispensing/recycling machines in a timely and accurate manner.
• Ensures members are promptly and professionally served.
• Attends meetings and training sessions as required.
• Provides superior service to our members.
• Proactively support and advance HCU's brand platform.
• Performs all other duties as assigned.

Skills

Customer service

Cash handling

MS Office

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

MS Office

Job description

Heartland Credit Union is looking for a full-time Teller to work at our branch in Hutchinson. If you are a positive, friendly, and motivated individual who enjoys customer service and sales, then this is for you. Heartland's training is top-notch, and this position provides a great opportunity to gain experience in the financial services field and be a part of a growing company!

About Heartland

Heartland Credit Union is not-for-profit financial institution that has provided exceptional member service for over 75 years by delivering solutions, earning trust, and building relationships! As we continue to grow, we need great talent like you to be a part of our team and culture. HCU locations in Kansas include Wichita, Hutchinson, Newton, Haven, Hays, and Ness City. Learn more about Heartland Credit Union by going to www.hcu.coop.

WORK DETAILS

Location:

This person will work from our Hutchinson branch, located at 129 West Avenue A.

Hours

Must be available to work 36-40 hours, between 7:45 a.m. - 5:45 p.m. Monday - Thursday, 7:45 a.m. - 6:15 p.m. Friday and 8:45 a.m. - 12:15 p.m. on Saturdays. Will work rotating Saturdays.

NO Evenings or Sundays!!

Responsibilities

• Greets customers entering the branch, directs them to the correct staff member for assistance and provides assistance with ATM usage, coin counting machine, safety deposit boxes and other branch services.
• Responsible for providing excellent customer service while performing a variety of paying and receiving functions including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
• Verifies cash totals and balances each day's transactions.
• Educate members of credit union products and services.
• Balances ATM machines, coin counters, and cash dispensing/recycling machines in a timely and accurate manner.
• Ensures members are promptly and professionally served.
• Attends meetings and training sessions as required.
• Provides superior service to our members.
• Proactively support and advance HCU's brand platform.
• Performs all other duties as assigned.

Requirements

• High school graduate or equivalent.
• Previous customer service and cash handling experience preferred.
• Experience working in a financial institution is helpful but not required.
• Proficient with technology and variety of software including MS Office: Word, Excel and Outlook.
• Well organized and attentive to detail.
• Excellent communication skills.
• Ability to move 30 lbs. occasionally and/or up to 10 lbs. frequently.
• Stationary for extended periods of time.

EOE:

race, color, religion, sex, national origin, disability, protected veterans.

Selected candidates are required to pass the following pre-employment requirements prior to beginning employment: Employment contingent upon passing background check and a pre-employment drug test.