Branch Teller — Friendly Customer Service & Training

Heartland Credit Union; Newton (KS); On-site; USD 28,000 - 40,000; Full time

Job summary

Heartland Credit Union is seeking a full-time Teller for the Newton branch. You will greet customers, handle deposits and withdrawals, and educate members on available products while delivering friendly, efficient service.

Requirements include a high school diploma and cash handling/customer service experience. Proficiency with MS Office is a plus; the role includes Saturday shifts, with no evenings or Sundays.

Qualifications

• High school graduate or equivalent.
• Previous customer service and cash handling experience preferred.
• Experience in a financial institution is helpful but not required.
• Proficient with technology and MS Office (Word, Excel, Outlook).
• Well organized and attentive to detail.
• Excellent communication skills.

Responsibilities

• Greets customers entering the branch, directs them to the correct staff member for assistance and provides assistance with ATM usage, coin counting machine, safety deposit boxes and other branch services.
• Responsible for providing excellent customer service while performing a variety of paying and receiving functions including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
• Verifies cash totals and balances each day's transactions.
• Educate members of credit union products and services.
• Balances ATM machines, coin counters, and cash dispensing/recycling machines in a timely and accurate manner.
• Ensures members are promptly and professionally served.
• Attends meetings and training sessions as required.
• Provides superior service to our members.
• Proactively support and advance HCU's brand platform.
• Performs all other duties as assigned.

Skills

Customer service

Cash handling

Excellent communication

Organizational skills

Attention to detail

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Heartland Credit Union is seeking a full-time Teller for the Newton branch. You will greet customers, handle deposits and withdrawals, and educate members on available products while delivering friendly, efficient service.

Requirements include a high school diploma and cash handling/customer service experience. Proficiency with MS Office is a plus; the role includes Saturday shifts, with no evenings or Sundays.