Teller

Pinnacle-Bank; Frisco Quarters (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Pinnacle-Bank is seeking a friendly teller to serve customers with daily transactions and provide excellent service. You will handle deposits, loan payments, and check cashing while maintaining cash drawer accuracy.

Role requires good communication, basic computer skills, and physical ability to lift cash items. Join a community bank focused on reliable service and customer trust.

Qualifications

• Good customer relation skills and excellent communication skills.
• Must have the ability to lift coin bags, trays, and cash drawers.
• Strong computer skills and working knowledge of Microsoft products.

Responsibilities

• Serve customers by completing account transactions.
• Provide account services by receiving deposits and loan payments, cashing checks.
• Answer questions in person or by phone and refer customers to other bank services.
• Cross-sell bank products by informing customers of new services and promotions, and directing to a branch representative.
• Reconcile cash drawer by counting cash transactions and packaging currency and coins.
• Reconcile loan coupons and other transactions.
• Maintain supply of cash and currency and turn in excess/mutilated currency to head teller.
• Comply with bank operations and security procedures by participating in dual-control functions.
• Maintain customer confidence and protect bank operations by keeping information confidential.

Skills

Customer service

Communication skills

Physical stamina

Computer literacy

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

Primary Roles and Responsibilities:

• Serves customers by completing account transactions.
• Provides account services to customers by receiving deposits and loan payments, cashing checks.
• Answers questions in person or on the telephone and refer customers to other bank services as necessary.
• Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.
• Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.
• Reconciles loan coupons and other transactions.
• Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
• Complies with bank operations and security procedures by participating in all dual-control functions.
• Maintains customer confidence and protects bank operations by keeping information confidential.

Requirements

Minimum Education:

• High school diploma, GED, or equivalent
• Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment preferred
• Prior supervisory or management experience a plus

Required Knowledge, Skills, & Abilities:

• Qualified applicants must have good customer relation skills and excellent communication skills.
• Must have the ability to lift such items as coin bags, trays, and cash drawers.
• Applicants must have strong computer skills and a working knowledge of Microsoft products.