Teller

U.S. Department of Veterans Affairs; Chelsea (ME); Remote; USD 45,000 - 59,000; Full time

Job summary

The Veterans Health Administration (VA Maine Healthcare System) is seeking a Teller at the Augusta (Togus) location. The role provides agent cashier support for Veterans and staff and coordinates travel services to ensure accurate documentation for travel orders.

Major duties include creating, reviewing, and approving travel vouchers and authorizations, training on travel procedures, and preparing related cost reports.

Responsibilities

• Creates, reviews, and approves Travel Vouchers and Authorizations.
• Assist with the operation of the travel program; preparing travel, cost, and workload related reports and documents.
• Conduct training on established procedures on travel related documentation needed to facilitate preparation of travel authorizations and vouchers.
• Coordinate travel arrangements and ensure accurate documentation for approved travel orders.
• Use cost estimations and cost benefit analyses to evaluate the effectiveness of program processes and policies.
• Prepare, review, and submit reconciliation reports to auditor.
• Perform regular and random system audits and reports to ensure compiled data is accurate and complete.
• Analyze documents to determine propriety, validity, budget, expenditure limitation and accuracy of account data.
• Process pay information and ensure corrections and edits are processed to reflect employee's work schedule and proper pay entitlement.
• Receives and properly accounts for many different types of collections, including funds for deposits, reimbursements, refunds, salary overpayments, property sales, guest meal collections, etc.

Job description

• Department: Department of Veterans Affairs

This Teller position is in the Finance Service Line at the VA Maine Healthcare System, located at the Augusta, Maine location (Togus).

Key Responsibilities

This position serves in the Office of Finance at the VA Maine Healthcare System (VAMHCS) and is responsible for providing agent cashier support to Veterans and employees, as well as, planning and coordinating travel services. The position focuses primarily on Agent Cashier responsibilities with coordination of travel arrangements and ensuring accurate documentation for those staff with approved travel orders.

Major duties and responsibilities include, but are not limited to: Creates, reviews, and approves Travel Vouchers and Authorizations. Assist with the operation of the travel program; preparing travel, cost, and workload related reports and documents. Conduct training on established procedures on travel related documentation needed to facilitate preparation of travel authorizations and vouchers.

Coordinate travel arrangements and ensure accurate documentation for approved travel orders. Use cost estimations and cost benefit analyses to evaluate the effectiveness of program processes and policies. Prepare, review, and submit reconciliation reports to auditor. Perform regular and random system audits and reports to ensure compiled data is accurate and complete.

Analyze documents to determine propriety, validity, budget, expenditure limitation and accuracy of account data. Process pay information and ensure corrections and edits are processed to reflect employee's work schedule and proper pay entitlement.

Receives and properly accounts for many different types of collections, including but not limited to funds for deposit to patients' accounts, reimbursement for hospitalization, refunds for benefit overpayments, salary overpayments, sale of Government owned property, guest meal collections, etc. Accepts credit card payments to be applied to depts.

Owed to VA, issues Third Party Drafts to employees for non-receipt of salary checks, and veterans for emergency payments (loans) through VBA. Work Schedule: Monday thru Friday, 7:00 a.m. - 3:30 p.m. Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process.

Position Description/PD#: Teller/PD402-042100 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Notifications: Veterans' preference does not apply for internal or other current permanent Federal agency employees.

Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701(1) or (3) [formerly 38 U.S.C. 4104 (1) and (3)] must be serving in a full-time position without time limit and have served continuously for at least one year in this other merit system to be eligible to convert to the Title 5 System.

Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.

This position is covered by locality-based comparability pay. This position is not a Bargaining Unit position.

Requirements & Education

There is no educational substitution at this grade level.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $45409 – $59031/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-26.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.