Administrative Officer

U.S. Department of Veterans Affairs; Brockton (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Childcare subsidy

Federal health insurance

Job summary

U.S. Department of Veterans Affairs, VA Boston Healthcare System, Brockton location, is seeking an Administrative Officer to provide administrative and operational support to Social Work Service. The role covers budgeting, personnel coordination, contracting, and reporting to improve service delivery.

duties include policy implementation, credentialing support, and coordination with clinical teams. Work schedule is full-time, 8:00 a.m.–4:30 p.m., with Ad-Hoc telework eligibility.

Qualifications

• Experience administering social service programs in a federal setting is preferred.
• Strong analytical and budgeting skills to support resource planning.
• Ability to coordinate personnel actions and onboarding processes.

Responsibilities

• Manages daily administrative operations including personnel coordination, budget support, purchasing, supplies, equipment, space utilization, and timekeeping.
• Develops and implements administrative policies to improve service operations and accreditation compliance.
• Performs budget analyses and assists leadership with planning and managing service resources.
• Coordinates personnel actions, onboarding, credentialing support, and contracting activities; serves as Level I COR when certified.
• Manages purchasing cards, supply ordering, inventory tracking; analyzes workload and program performance data.
• Prepares reports, dashboards, and coordinates with clinical teams to improve clinic operations and coding processes.
• Organises staff meetings and represents Social Work Service on committees; coordinates responses to facility requests and patient concerns.
• Work Schedule: Full-time, Monday - Friday 8:00 a.m. to 4:30 p.m. Ad-Hoc telework.

Skills

Budget management

Personnel coordination

Time management

Policy development

Contracting oversight

Tools

Purchasing card

Job description

• Department: Department of Veterans Affairs

This Administrative Officer position is in Social Work services at the VA Boston Healthcare System located at the Brockton location. This position is a full-time at 40 hours per week.

Key Responsibilities

The Administrative Officer provides administrative and operational support to Social Work Service at the VA Boston Healthcare System. Major duties include, but are not limited to: Manages daily administrative operations, including personnel coordination, budget support, purchasing, supplies, equipment, space utilization, and timekeeping. Develops and implements administrative policies and procedures to improve service operations and meet VA and accreditation requirements.

Performs budget analyses and assists leadership with planning and managing service resources. Coordinates personnel actions, onboarding, staff and trainee orientation, credentialing support, and peer review processes. Coordinates contracting activities, develops scopes of work, supports contract renewals and requests for new services, and serves as a Level I Contracting Officer's Representative upon certification.

Manages purchasing card activities, supply ordering, and inventory tracking. Collects and analyzes workload, access, productivity, and program performance data to identify opportunities for improvement. Prepares reports, presentations, charts, and dashboards to support program evaluations and leadership decisions. Coordinates with clinical teams, the Business Office, and Group Practice Management to improve clinic operations, encounter completion, and coding processes.

Maintains communication with training affiliates and assists with trainee qualification and credential verification. Organises staff meetings, training events, and seminars across service locations. Represents Social Work Service on committees and coordinates responses to facility requests, patient safety reports, inspection findings, and patient concerns. Work Schedule: Full-time, Monday- Friday 8:00 a.m. to 4:30 p.m. Compressed/Flexible: Not authorized.

Telework: Ad-Hoc only. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD523-041980 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not approved. Permanent Change of Station (PCS): Not Authorized. PCS Appraised Value Offer (AVO): Not Authorized. Financial Report- Not required. Pay: Competitive salary and regular salary increases.

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions. by VA.

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement). Notifications: This position is in the Competitive Service. Time-in-Grade Restriction: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. The grade may have been in any occupation but must have been held in the Federal service.

Veterans' preference does not apply for internal or other current permanent Federal agency employees. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held. This position is NOT a Bargaining Unit position.

The incumbent may be required to travel to other VA campuses and CBOC's. May be required to attend conference at other facilities or other VA sites on occasion.

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $84579 – $109959/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-06.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.