Teller

Bank of Ann Arbor, Inc.; Ann Arbor (MI); On-site; USD 30,000 - 36,000; Full time

Job summary

Bank of Ann Arbor, Inc. seeks a teller to deliver accurate, friendly service at our Ann Arbor branch. You will handle deposits, withdrawals, and various transfers while maintaining cash controls and balancing the drawer.

This role emphasizes careful handling of cash and compliance with bank policies. The ideal candidate has cash handling or customer service experience, strong communication skills, and a high school diploma.

Qualifications

• Cash handling experience preferred.
• Strong customer service and communication skills.
• HS diploma or equivalent; 3.0 GPA preferred.

Responsibilities

• Greet customers warmly and provide friendly service.
• Process transactions accurately and efficiently; deposits and withdrawals.
• Verify cash, endorsements, and balance cash drawers.
• Issue money orders, cashier's checks, and foreign currency as needed.
• Complete transactions within authorized limits and obtain supervisor approvals.
• Apply product knowledge to assist customers with banking needs.
• Perform other duties as required by the position.

Skills

Cash Handling

Customer Service

Communication

Computer Skills

Ten-key Pad

Education

High school diploma or equivalent

Tools

Banking systems access

Job description

Summary of Duties

Providing accurate and efficient transaction services to customers. Controlling and balancing all financial instruments processed and assisting in overall branch services.

Essential Functions

• Welcoming customers to the bank in a warm, friendly manner.
• Handling transactions efficiently and accurately, including accepting account deposits and withdrawals and verifying cash and endorsements of checks.
• Accepting loan payments, issuing money orders, cashier checks, and foreign currency.
• Processing all transactions within authorized limits, including check-cashing limits, and obtaining supervisor approval on all required transactions.
• Product knowledge to better help new and existing customers with their banking needs.
• Performing other duties as required by the position.

Requirements

Position Requirements

• One year of previous experience as a teller is preferred but not required. Cash handling experience and or customer service experience.
• Proficient computer skills, including the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems.
• Excellent customer service and communication skills, with the ability to interact with a variety of bank clients.
• High school diploma or equivalent, with a minimum 3.0 GPA preferred.

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. 3. The noise level in the work environment is usually moderate.