Telesitter Shift Lead

MaineHealth; Portland (ME); On-site; USD 26,312 - 31,037; Full time

Benefits offered by this job

Parental leave

Flexible hours

Student loan assistance

Professional development

Well-being resources

Shift differentials

Job summary

MaineHealth is seeking a Telesitter Shift Lead in Portland, ME for full-time night shifts (7P–7A) in Nursing/Clinical Support. The role provides operational oversight when leadership is off-site, supports staff, ensures policy adherence, and helps with real-time staffing decisions to safeguard program safety.

Required high school diploma or GED (CNA preferred) with 2–5 years in healthcare and basic Microsoft Office knowledge.

Qualifications

• Education: High school diploma or GED preferred.
• License/certifications: CNA preferred but not required.
• Experience: 2–5 years in a healthcare setting required.
• Additional skills: Basic knowledge of Microsoft Office.

Responsibilities

• Provide operational oversight of the department when leadership is not on site.
• Help maintain program flow and expectations; coaching to staff.
• Uphold MaineHealth policies and procedures.
• Assist with in-the-moment staffing and census decisions to maintain safety.

Skills

Basic Microsoft Office

Education

High school diploma or GED

Job description

Description

MaineHealth Corporate | Telesitter Shift Lead

Full-Time, Night Shift | 7P - 7A
Nursing/Clinical Support
Req #: 85659

Summary

Telesitter Shift Leader is responsible for providing operational oversight of the department when formal leadership is not on site. They will help maintain program flow and expectations. They will provide support and coaching to staff. They will uphold all MaineHealth and departmental policies and procedures. They will help to manage in the moment staffing and census decisions to help maintain a culture of safety for the program.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED Preferred
2. License/Certifications: CNA Preferred, but not required
3. Experience: 2-5 Years of experience in a healthcare setting is required
4. Additional Skills/Requirements Required: Basic knowledge of Microsoft Office
5. Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.

The pay range for this position is $19.10 to $22.53 per hour.

Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.

If you have questions about this role, please contact [e-mail]

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre‑hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [e-mail].

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.