Telesales Specialist — Training & Growth in CX

Coulter Services; Killeen (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Coulter Services in Texas is hiring Telesales Agents to support leading brands in a dynamic CX and BPO environment, handling high-volume inbound and outbound calls to qualify leads and close sales.

The role emphasizes customer experience, effective communication, and utilization of CRM tools, with comprehensive training and ongoing skill development in customer service, sales, and digital CX solutions.

Qualifications

• Candidate must demonstrate strong communication and interpersonal skills.
• Experience handling high-volume inbound/outbound calls.
• Familiarity with contact center and CRM technologies.

Responsibilities

• Qualify leads, present solutions, and close sales to meet targets.
• Deliver excellent customer experiences through effective communication.
• Document interactions accurately using CRM tools.
• Follow KPIs and scripts to ensure consistency and quality.

Skills

Communication skills

High-volume calls

CRM proficiency

Sales mindset

Job description

Coulter Services in Texas is hiring Telesales Agents to support leading brands in a dynamic CX and BPO environment, handling high-volume inbound and outbound calls to qualify leads and close sales.

The role emphasizes customer experience, effective communication, and utilization of CRM tools, with comprehensive training and ongoing skill development in customer service, sales, and digital CX solutions.