Call Center Sales Pro: Upsell & CX Excellence

Hader Solutions; Killeen (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Hader Solutions seeks a Call Center Sales Representative to engage customers via inbound and outbound calls, presenting product solutions and upselling to meet sales targets. The role emphasizes delivering a positive customer experience in a fast-paced, metrics-driven environment.

Training and ongoing development are provided, and you will contribute to a team focused on sales, customer experience, and digital CX technologies, helping drive customer satisfaction and revenue growth.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a performance-oriented setting.
• Motivated to learn and grow within customer experience and sales roles.
• Adaptability to a fast-paced, metrics-driven environment.
• Commitment to delivering quality customer service and solutions.

Responsibilities

• Handle inbound and outbound calls to engage customers effectively.
• Present product solutions and upsell offerings to meet sales targets.
• Maintain a customer-focused approach in a fast-paced environment.
• Achieve and exceed sales and quality goals within a metrics-driven framework.
• Participate in structured training and ongoing development programs.
• Contribute to a team focused on sales, customer experience, and digital CX technologies.

Skills

Communication skills

Interpersonal skills

Performance-driven

Customer service

Adaptability

Job description

Hader Solutions seeks a Call Center Sales Representative to engage customers via inbound and outbound calls, presenting product solutions and upselling to meet sales targets. The role emphasizes delivering a positive customer experience in a fast-paced, metrics-driven environment.

Training and ongoing development are provided, and you will contribute to a team focused on sales, customer experience, and digital CX technologies, helping drive customer satisfaction and revenue growth.