Telephony & UC Network Lead - Project Engineer

Ventures Unlimited Inc; Columbia (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

Ventures Unlimited Inc. in South Carolina is seeking two Network Engineer – Project Leads (Telephony Engineers) to provide operational and advanced telephony administration during organizational changes.

You will support enterprise telephony and UC environments, lead technical projects, work with vendors, and maintain reliable telecommunications across university facilities. The role requires 2+ years of Avaya PBX, VoIP/UC, SIP/RTP/QoS, and E911 experience, with a Bachelor’s degree or

Qualifications

• 2+ years of experience with Avaya on-premises PBX systems.
• 2+ years of experience administering VoIP and Unified Communications platforms.
• 2+ years of experience with SIP, RTP, QoS, dial plans, call routing, and voice gateway technologies.
• 2+ years of experience troubleshooting voice quality, call routing, carrier connectivity, and E911 services.
• 2+ years of experience with telecommunications infrastructure, including voice circuits, SBCs, and PSTN integration.
• Bachelor's degree or equivalent work experience is required.

Responsibilities

• Provide operational and advanced administration for enterprise telephony, voicemail, conference services, IVR, and unified communications.
• Lead move, add, change, and disconnect requests for voice and telephony services.
• Maintain accurate 911/E911 location information.
• Serve as technical lead for telephony network projects and coordinate with vendors.
• Research, design, implement, and maintain enterprise telephony network systems.
• Configure and install telephony hardware including media gateways, phones, and safety devices.
• Develop and maintain technical standards, configurations, and network diagrams.
• Respond to incident tickets and coordinate with teams to resolve outages quickly.
• Identify opportunities for automation and collaborate with Automation team to improve efficiency.

Skills

Avaya PBX

VoIP/UC

SIP/RTP/QoS

Dial plans & Call routing

Voice gateway & PSTN

Telephony troubleshooting

Telephony infrastructure

Education

Bachelor's degree or equivalent

Job description

Ventures Unlimited Inc. in South Carolina is seeking two Network Engineer – Project Leads (Telephony Engineers) to provide operational and advanced telephony administration during organizational changes.

You will support enterprise telephony and UC environments, lead technical projects, work with vendors, and maintain reliable telecommunications across university facilities. The role requires 2+ years of Avaya PBX, VoIP/UC, SIP/RTP/QoS, and E911 experience, with a Bachelor’s degree or