Telephonic Triage Nurse

CURO Health Services; Mooresville (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry leader in hospice and home care is seeking a dedicated Telephonic Triage Nurse to join their compassionate team. In this remote role, you will play a crucial part in patient care by assessing symptoms and advising families on treatment options. With a focus on providing emotional and spiritual support, this position allows you to make a significant impact on patients' lives while enjoying a comprehensive benefits package and opportunities for professional growth. If you are a skilled RN with a passion for patient care and communication, this is the perfect opportunity for you.

Benefits

Health Insurance

401k Plan

Tuition Reimbursement

PTO

Mileage Reimbursement

Professional Growth Opportunities

Qualifications

• 3 years of clinical experience required, with 2 years in oncology, long-term care, or hospice.
• Must have RN licensure and experience with telephone triage.

Responsibilities

• Assess callers' symptoms and prioritize calls for patient care.
• Provide information and support to patients and families via phone.

Skills

Clinical Assessment

Telephone Triage

Patient Education

Communication Skills

Education

Graduate of an accredited school of nursing

Current Registered Nurse (RN) licensure

Tools

Electronic Medical Records (EMR)

Microsoft Office Suite

Job description

Our Company

Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Overview

We’re looking for a Telephonic Triage Nurse to join our team. You will directly report to the Telephonic Triage Manager. This is a remote position and you will be responsible to assess callers' symptoms, prioritize calls, and advise patients or families in basic treatment or make the critical decision to send a nurse to evaluate the patient’s current situation.

The shift is Sat-Sun 8am-5pm and Mon-Tues 5pm-11pm.

Responsibilities

• Receives and responds to calls for assigned Hospice service area
• Collects appropriate data in order to make informed decisions related to patients' care
• Prioritizes various patient care situations, providing information, education, support, and continuity of care in relation to needs identified on the Plan of Care to the patient’s family and/or significant others via the phone or assigns on-call RN or other appropriate discipline to complete an in-person patient visit

About You

• Graduate of an accredited school of nursing
• Current Registered Nurse (RN) licensure within a NLC Compact State
• Three (3) years clinical experience
• Must possess a minimum of two (2) years’ experience, either in oncology, long-term care, or hospice or home health
• Prior experience with telephone triage
• Prior experience using Electronic Medical Records (EMR) and Microsoft Office Suite including Word and Outlook

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location: Gentiva Location Gentiva Hospice