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Remote Clinical Care Coordinator - RN or LPN

Lensa

Mooresville (NC)

Remote

USD 60,000 - 80,000

Full time

Yesterday
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Job summary

An established industry player is seeking a dedicated Remote Clinical Care Coordinator to enhance patient care through expert knowledge of post-acute services. This role involves making clinical determinations, educating patients on care options, and navigating healthcare resources. Ideal candidates will have a strong nursing background, excellent problem-solving skills, and the ability to communicate effectively with empathy. Join a team committed to making a lasting difference in patients' lives and enjoy the flexibility of working from home while contributing to a meaningful cause.

Benefits

Mileage reimbursement
Professional growth opportunities
Safe, drug-free workplace

Qualifications

  • 3+ years of post-acute experience in home care and hospice preferred.
  • Registered Nurse or LPN with a professional license in a compact state preferred.

Responsibilities

  • Make clinical level of care determinations based on medical records.
  • Provide patient options and education regarding care services.

Skills

Analytical Skills
Problem-Solving Skills
Communication Skills
Interpersonal Skills

Education

Registered Nurse License
LPN License

Job description

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Our Company Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Overview

We are looking for a Remote Clinical Care Coordinator to join our team. This position reports directly to the Director of Contact Center and is responsible for being highly knowledgeable regarding post-acute levels of care, and an expert regarding Gentiva services including home health, hospice, and palliative care.

Makes clinical level of care determinations based on discussions, medical records, and other pertinent clinical data.

Utilizes a variety of tools and methods to provide patient options and education, including sites of service, specialty offerings, post-acute care, and related questions.

Able to navigate healthcare options, care services post-acute offerings, Medicare coverage, billing issues, and accessing healthcare resources.

The shift is Mon & Tues 10am – 6:30pm and Sat & Sun 8am-8:30pm.

This is a work from home position. Candidates should reside in the following states: Alabama, Florida, Georgia, Indiana, Kansas, Michigan, Missouri, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, or Virginia.

About You

Registered Nurse or LPN with a professional license in a compact state preferred. Additional licensure may be required based on business needs.

Minimum of 3 years’ post-acute experience; home care and hospice experience preferred.

Nursing background across multiple areas of post-acute care.

High-speed Internet connection (minimum 10 Mb/s download and 2 Mb/s upload, recommended 5 Mb/s upload). Satellite internet is not acceptable.

Excellent analytical and problem-solving skills.

Ability to learn and master information related to client locations and services.

Good knowledge of home health, hospice, and palliative care services.

Effective communication skills with empathy over the phone and in interactions; excellent interpersonal skills.

Keywords: RN, LPN, Remote RN, Remote Nursing, Remote Nurse

We Offer

Mileage reimbursement, professional growth opportunities, and a safe, drug-free workplace. Benefits eligibility depends on meeting minimum requirements and state-specific regulations.

We are an EEO employer.

ReqID: 2025-119764
Category: Corporate
Position Type: Full-Time
Company: Gentiva

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