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Telephonic Triage Nurse

Gentiva Hospice

Mooresville (NC)

Remote

USD 60,000 - 90,000

Full time

Yesterday
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Job summary

An established industry player is seeking a dedicated Telephonic Triage Nurse to join their compassionate team. In this remote role, you will play a vital part in assessing patients' symptoms and prioritizing care, ensuring that families receive the support they need. With a focus on professional growth and a comprehensive benefits package, this position offers an opportunity to make a meaningful impact in the lives of patients and their families. If you are a skilled RN with experience in triage and a passion for providing exceptional care, this role could be the perfect fit for you.

Benefits

Health Insurance
401k Plan
Tuition Reimbursement
Paid Time Off (PTO)
Fleet Program Participation
Mileage Reimbursement
Professional Growth Opportunities

Qualifications

  • Must have three years of clinical experience and two years in hospice or home health.
  • Experience with telephone triage is required.

Responsibilities

  • Assess callers' symptoms and prioritize calls for patient care.
  • Provide information and support to patients' families via phone.

Skills

Clinical Experience
Telephone Triage
Oncology Experience
Long-term Care Experience
Hospice Experience
Electronic Medical Records (EMR)
Microsoft Office Suite

Education

Registered Nurse (RN) Licensure
Graduate of Accredited School of Nursing

Tools

Microsoft Word
Microsoft Outlook

Job description

Our Company

Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.

Overview

We’re looking for a Telephonic Triage Nurseto join our team. You will directly report to the Telephonic Triage Manger. This is a remote position and you will be responsible to assess callers' symptoms, to prioritize calls and to advise patients or families in basic treatment or to make the critical decision to send a nurse to evaluate the patient’s current situation.

  • Receives and responds to calls for assigned Hospice service area
  • Collects appropriate data in order to make informed decisions related to patients care
  • Prioritizes various patient care situations, providing information, education, support, and continuity of care in relation to needs identified on the Plan of Care to the patient’s family and/or significant others via the phone or assigns on-call RN or other appropriate discipline to complete an in-person patient visit

The shift is every Sat & Sun 2pm-10:30pm and Thur & Fri 6pm-12am.

About You
  • Graduate of an accredited school of nursing
  • Current Registered Nurse (RN) licensure within a NLC Compact State,Three (3) years clinical experience
  • Must possess a minimum of two (2) years’ experience, either in oncology, long-term care, or hospice or home health
  • Prior experience with telephone triage
  • Prior experience using Electronic Medical Records (EMR) and Microsoft Office Suit including Word and Outlook
We Offer
  • Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
  • Opportunity to Participate In a Fleet Program
  • Competitive Salaries
  • Mileage Reimbursement
  • Professional Growth and Development Opportunities
Legalese
  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace
Location
Gentiva Hospice
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