Telephonic Nurse Care Associate

Advanced Monitored Caregiving; United States; Remote; USD 70,000 - 105,000; Full time

Benefits offered by this job

Fully remote

Job summary

AMC Health is seeking a Telephonic Nurse Care Associate (LPN/LVN) to join our remote care team. You will conduct telephonic outreach, educate patients, and support adherence to care plans for RPM and chronic care programs.

Responsibilities include reviewing biometric alerts, documenting encounters in EMR, and collaborating with RN Care Managers and clinicians to coordinate patient care. This is a fully remote, nationwide role.

Qualifications

• Active LPN/LVN license in good standing.
• 5+ years of clinical experience with 3+ years in care coordination, telehealth, home care or chronic disease management.
• Experience with chronic conditions such as CHF, COPD, diabetes or hypertension preferred.

Responsibilities

• Conduct telephonic clinical outreach to patients in RPM and chronic care programs.
• Review biometric alerts and escalate clinical concerns per protocols.
• Provide patient education and coaching to support adherence to care plans.
• Document patient encounters accurately in EMR/RPM systems.
• Collaborate with RN Care Managers, providers, and interdisciplinary teams to coordinate care.
• Support patient engagement initiatives to improve monitoring compliance and outcomes.

Skills

Telephonic communication

Patient education

Motivational interviewing

EMR/EHR experience

Independent work

Education

LPN/LVN license

5+ years clinical experience

Job description

Make an Impact in Virtual Patient Care

At AMC Health, we are transforming healthcare through advanced remote patient monitoring and virtual care solutions that help patients manage chronic conditions safely at home. Our care teams play a critical role in improving outcomes, enhancing patient engagement, and reducing avoidable hospitalizations.

We are seeking a Telephonic Nurse Care Associate (LPN/LVN) who is passionate about patient engagement, chronic care support, and using technology to improve healthcare delivery.

What You’ll Do

• Conduct telephonic clinical outreach to patients enrolled in Remote Patient Monitoring (RPM) and chronic care programs.
• Review biometric alerts and identify out-of-range readings; escalat clinical concerns according to protocols.
• Provide patient education and coaching to support adherence to care plans and lifestyle recommendations.
• Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards.
• Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care.
• Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes.

What You Bring

• Active LPN/LVN license in good standing.
• 5+ years of clinical experience, including 3+ years in care coordination, telehealth, home care, or chronic disease management.
• Experience supporting patients with conditions such as CHF, COPD, diabetes, or hypertension preferred.
• Strong telephonic communication, patient education, and motivational interviewing skills.
• Experience using EMR/EHR systems and comfort working in a technology-enabled care environment.
• Ability to work independently in a structured remote clinical workflow.

Why AMC Health

• Fully remote clinical role supporting patients nationwide
• Opportunity to work at the forefront of virtual care innovation
• Collaborative interdisciplinary care teams
• Meaningful work improving patient outcomes every day
• Growth opportunities within expanding virtual care programs

Work Environment Requirements

• Private, secure, distraction-free home workspace
• Reliable high-speed internet connectivity
• Ability to work schedules aligned with assigned patient populations or client time zones