Telephonic Nurse Care Associate

Advanced Monitored Caregiving; Austin (TX); Remote; USD 75,000 - 105,000; Full time

Job summary

AMC Health is seeking a Telephonic Nurse Care Associate (LPN/LVN) to support patients enrolled in remote patient monitoring and chronic care programs from a fully remote setting. You will conduct telephonic outreach, track biometric data, educate patients, and document encounters to ensure compliant care delivery.

Ideal candidates hold an active LPN/LVN license with 5+ years of clinical experience, including 3+ years in care coordination, telehealth, or chronic disease management, and have

Qualifications

• Active LPN/LVN license in good standing.
• 5+ years of clinical experience, including 3+ years in care coordination, telehealth, home care, or chronic disease management.
• Experience with CHF, COPD, diabetes, or hypertension preferred.
• Strong telephonic communication and patient education.

Responsibilities

• Conduct telephonic clinical outreach to RPM and chronic care patients.
• Review biometric alerts and identify out-of-range readings; escalate as needed.
• Educate and coach patients to support adherence to care plans and lifestyle recommendations.
• Document patient encounters in EMR/RPM systems per standards.
• Coordinate patient care with RN Care Managers and interdisciplinary teams.
• Support patient engagement initiatives to improve monitoring and outcomes.

Skills

Telephonic communication

Motivational interviewing

Patient education

Remote patient monitoring

Education

LPN/LVN license

Tools

EMR/EHR systems

Job description

At AMC Health, we are transforming healthcare through advanced remote patient monitoring and virtual care solutions that help patients manage chronic conditions safely at home. Our care teams play a critical role in improving outcomes, enhancing patient engagement, and reducing avoidable hospitalizations.

We are seeking a Telephonic Nurse Care Associate (LPN/LVN) who is passionate about patient engagement, chronic care support, and using technology to improve healthcare delivery.

What You’ll Do

• Conduct telephonic clinical outreach to patients enrolled in Remote Patient Monitoring (RPM) and chronic care programs.
• Review biometric alerts and identify out-of-range readings; escal…
• Provide patient education and coaching to support adherence to care plans and lifestyle recommendations.
• Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards.
• Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care.
• Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes.

What You Bring

• Active LPN/LVN license in good standing.
• 5+ years of clinical experience , including 3+ years in care coordination, telehealth, home care, or chronic disease management.
• Experience supporting patients with conditions such as CHF, COPD, diabetes, or hypertension preferred.
• Strong telephonic communication, patient education, and motivational interviewing skills.
• Experience using EMR/EHR systems and comfort working in a technology-enabled care environment.
• Ability to work independently in a structured remote clinical workflow.

Why AMC Health

• Fully remote clinical role supporting patients nationwide
• Opportunity to work at the forefront of virtual care innovation
• Collaborative interdisciplinary care teams
• Growth opportunities within expanding virtual care programs
• Private, secure, distraction-free home workspace
• Reliable high-speed internet connectivity
• Ability to work schedules aligned with assigned patient populations or client time zones