Remote Telephonic Nurse Care Associate

AMC Health; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Fully remote

Nationwide coverage

Collaborative teams

Growth opportunities

Job summary

AMC Health seeks a Telephonic Nurse Care Associate (LPN/LVN) to engage patients remotely, support chronic care programs, and improve outcomes through technology-enabled care from home.

You will document encounters in EMR/RPM systems, coordinate care with RN Care Managers and providers, educate patients, and maintain a structured remote workflow across time zones, contributing to higher monitoring adherence and better outcomes.

Qualifications

• Active LPN/LVN license in good standing.
• 5+ years of clinical experience, including 3+ years in care coordination, telehealth, home care, or chronic disease management.
• Experience managing CHF, COPD, diabetes, or hypertension.
• Strong telephonic communication, patient education, and motivational interviewing skills.
• Experience using EMR/EHR systems and comfort with technology-enabled care.
• Ability to work independently in a structured remote clinical workflow.

Responsibilities

• Conduct telephonic clinical outreach to patients enrolled in RPM and chronic care programs.
• Review biometric alerts and identify out-of-range readings; escalate clinical concerns according to protocols.
• Provide patient education and coaching to support adherence to care plans and lifestyle recommendations.
• Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards.
• Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care.
• Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes.

Skills

Telephonic communication

Patient education

Motivational interviewing

Tools

EMR/EHR systems

Job description

AMC Health seeks a Telephonic Nurse Care Associate (LPN/LVN) to engage patients remotely, support chronic care programs, and improve outcomes through technology-enabled care from home.

You will document encounters in EMR/RPM systems, coordinate care with RN Care Managers and providers, educate patients, and maintain a structured remote workflow across time zones, contributing to higher monitoring adherence and better outcomes.