Telephonic Client Manager- State and Local Government

RELX; Dayton (OH); On-site; USD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a Telephonic Client Manager to drive sales and enhance client relationships. In this dynamic role, you will engage with both prospects and existing customers, identifying their needs and developing tailored solutions. Your expertise in sales methodology and telesales will be crucial in achieving targets and expanding business opportunities. This position offers flexibility and a commitment to work-life balance, along with comprehensive health benefits and opportunities for professional growth. Join a leader in legal information and analytics, where your contributions will make a significant impact.

Benefits

Medical, Dental, and Vision Coverage

401(k) with Match

Wellness Platform

Employee Assistance Programs

Paid Days for Volunteering

Parental Leave

Adoption Benefits

Qualifications

• Proven track record of meeting sales quotas and managing accounts.
• Ability to adapt communication style to different audiences.

Responsibilities

• Manage sales contacts with prospective and existing customers.
• Achieve monthly sales and KPI targets.
• Record sales activities in tracking systems.

Skills

Sales Methodology

Telesales

Customer Relationship Management (CRM)

Communication Skills

Education

Bachelor's Degree

Tools

CRM Systems

Job description

Telephonic Client Manager - State and Local Government

Are you keen to take the next step in your sales career?

About our Team

LexisNexis Legal & Professional, serving customers in over 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company leads in deploying AI and advanced technologies to the legal market, improving productivity and transforming legal practice with ethical, powerful generative AI solutions tailored to each legal use case.

About the Role

As a Telephonic Client Manager, you will manage, protect, and grow revenue by selling LexisNexis products, services, and content. You will contact prospects and existing customers, assess their needs, and develop a pipeline of new business opportunities and retention strategies.

Responsibilities

1. Initiate and respond to inbound and outbound sales contacts with prospective and existing customers.
2. Achieve and exceed monthly sales and KPI targets where possible.
3. Accept orders, close sales, and maintain customer records on CRM systems.
4. Record sales prospecting activities in tracking systems.
5. Manage moderately complex territory accounts, products, services, and sales processes.
6. Contact clients with moderate authority to set and negotiate service terms.
7. Continuously enhance knowledge of the business, market, and account needs.

Requirements

1. Ability to adapt communication style to the audience.
2. Capability to develop competence through structured work assignments.
3. Understanding of sales methodology and a proven track record of meeting sales quotas.
4. Bachelor’s degree or equivalent experience.
5. Broad knowledge of products and solutions.
6. Extensive experience in telesales and selling subscription products.

Work in a way that works for you

Flexible working hours to fit your productivity peaks. We promote work/life balance and offer wellbeing initiatives, shared parental leave, and support for your immediate and long-term goals.

Benefits

• Health benefits: Medical, dental, and vision coverage.
• Retirement plans: 401(k) with match, Employee Share Purchase Plan.
• Wellbeing: Wellness platform, Headspace app, Employee Assistance, and Time-off Programs.
• Insurance: Short and long-term disability, life, accidental death, critical illness, hospital indemnity.
• Family benefits: Parental leave, adoption, surrogacy benefits.
• Financial accounts: Health Savings, Dependent Care, Commuter Spending Accounts.
• Additional leave: Paid days for ERG participation and volunteering.

About the business

LexisNexis Legal & Professional offers legal, regulatory, and business information and analytics to enhance productivity, decision-making, and outcomes worldwide. As a pioneer, it was the first to bring legal and business information online with Lexis and Nexis services.

LexisNexis, part of RELX, is an equal opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, sex, national origin, citizenship, disability, veteran status, age, marital status, sexual orientation, gender identity, or genetic information. We are committed to a fair, accessible hiring process. Accommodation requests can be made via our support form or contact number.

RELX is headquartered in London, England.