Telephonic Client Manager- State and Local Government

LexisNexis Risk Solutions; Dayton (OH); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a Telephonic Client Manager to drive sales and manage client relationships. In this dynamic role, you will engage with prospects and existing customers, assess their needs, and create new business opportunities. The company promotes a healthy work/life balance with flexible working hours and various wellbeing initiatives. Join a forward-thinking team that values your contributions and offers comprehensive benefits, including health plans and retirement options, to support your professional and personal growth.

Benefits

Health Benefits: Medical, dental, and vision plans

401(k) with match

Wellness platform

Employee Assistance

Time-off Programs

Short and long-term disability insurance

Life insurance

Paid Leave for ERGs and volunteering

Qualifications

• Proven track record in achieving sales quotas.
• Ability to adapt information and style to the audience.

Responsibilities

• Initiating and answering inbound and outbound sales contact.
• Achieving and exceeding monthly sales and KPI targets.
• Maintaining customer records on CRM.

Skills

Sales Methodology

Telesales Experience

Customer Relationship Management (CRM)

Communication Skills

Education

Bachelor’s Degree

Equivalent Experience

Tools

CRM Software

Job description

Telephonic Client Manager- State and Local Government page is loaded

Telephonic Client Manager- State and Local Government

Apply locations Dayton, OH (Springboro Pk) time type Full time posted on Posted Yesterday job requisition id R95048

Do you enjoy building relationships?

Are you keen to take the next step in your sales career?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

As a Telephonic Client Manager, you will manage, protect, and grow revenue through the sale of LexisNexis products, services, and content. You will initiate contact with and sell to both prospects and existing customers. You will be responsible for assessing their needs and creating a pipeline of new business opportunities and retention.

Responsibilities

1. Initiating and answering inbound and outbound sales contact directly with prospective/existing customers
2. Achieving and exceeding your monthly sales and KPI targets where possible
3. Accepting orders, closing sales, and maintaining customer records on CRM
4. Recording sales prospecting activity in computer-based tracking systems
5. Working with moderately complex territory assigned accounts, products, services, sales or account management processes
6. Contacting clients with moderate authority and opportunity to set and negotiate service terms
7. Continuing to build knowledge of business and the market or account needs

Requirements

1. Ability to adapt information and style to the audience
2. Ability to develop competence by performing structured work assignments
3. General understanding of sales methodology and a proven track record in achieving sales quotas
4. Bachelor’s degree or equivalent experience
5. Ability to apply broad knowledge of products and solutions
6. Experience in telesales and selling subscription products

Work in a way that works for you

Flexible working hours to help you fit everything in and work when you are most productive. We promote a healthy work/life balance with wellbeing initiatives, shared parental leave, and support to meet your immediate and long-term goals.

Benefits

• Health Benefits: Medical, dental, and vision plans
• Retirement Benefits: 401(k) with match and Employee Share Purchase Plan
• Wellbeing: Wellness platform, Headspace app, Employee Assistance, and Time-off Programs
• Insurance: Short and long-term disability, life, accidental death, critical illness, hospital indemnity
• Family Benefits: bonding and family care leaves, adoption, surrogacy benefits
• Spending Accounts: HSA, HCFSA, DCFSA, Commuter
• Paid Leave for ERGs and volunteering

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics to improve productivity, decision-making, and outcomes. As a pioneer, it was the first to bring legal and business information online with Lexis and Nexis services.

LexisNexis, part of RELX, is an equal opportunity employer. Qualified applicants are considered without regard to race, color, creed, religion, sex, national origin, citizenship, disability, veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any characteristic protected by law. For accommodations, contact us via the provided form or phone number.

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