Telephonic Client Manager- State and Local Government

LexisNexis; Dayton (OH); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Telephonic Client Manager to enhance their sales team. In this dynamic role, you will engage with clients, assess their needs, and drive revenue through effective sales strategies. With a focus on building relationships and achieving sales targets, you will play a pivotal role in the company's growth. The organization values flexibility and promotes a healthy work/life balance, offering various wellbeing initiatives and benefits. If you are passionate about sales and eager to make a significant impact, this opportunity is perfect for you.

Benefits

Medical, Dental, and Vision Coverage

401(k) with Match

Employee Share Purchase Plan

Wellness Platform

Headspace Subscription

Employee Assistance Programs

Paid Days for Volunteering

Parental Leave Benefits

Short and Long-term Disability Insurance

Life Insurance

Qualifications

• Proven track record in achieving sales quotas.
• Ability to adapt communication style to different audiences.

Responsibilities

• Initiate and respond to sales contacts with customers.
• Achieve and exceed monthly sales and KPI targets.
• Manage moderately complex territory accounts.

Skills

Sales Methodology

Communication Skills

Customer Relationship Management (CRM)

Telesales Experience

Quota Achievement

Education

Bachelor’s Degree

Equivalent Experience

Tools

CRM Systems

Job description

Do you enjoy building relationships?

Are you keen to take the next step in your sales career?

About our Team

LexisNexis Legal & Professional serves customers in over 150 countries with 11,800 employees worldwide. It is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company is a leader in deploying AI and advanced technologies to the legal market, aiming to improve productivity and transform legal practice through ethical and powerful generative AI solutions, using a flexible, multi-model approach that selects the best model for each legal use case.

About the Role

As a Telephonic Client Manager, you will manage, protect, and grow revenue by selling LexisNexis products, services, and content. Your responsibilities include initiating contact with prospects and existing customers, assessing their needs, and creating a pipeline of new business opportunities and retention strategies.

Responsibilities

1. Initiate and respond to inbound and outbound sales contacts with prospective and existing customers.
2. Achieve and exceed monthly sales and KPI targets where possible.
3. Accept orders, close sales, and maintain customer records in CRM systems.
4. Record sales prospecting activities in tracking systems.
5. Manage moderately complex territory accounts, products, services, and sales processes.
6. Contact clients with moderate authority to set and negotiate service terms.
7. Continuously build knowledge of the business, market, and account needs.

Requirements

• Ability to adapt communication style to the audience.
• Capability to develop competence through structured work assignments.
• Understanding of sales methodology with a proven track record in achieving quotas.
• Bachelor’s degree or equivalent experience.
• Broad knowledge of products and solutions.
• Extensive experience in telesales and selling subscription products.

Work in a way that works for you

Flexible working hours to help you balance your responsibilities and productivity. We promote a healthy work/life balance with numerous wellbeing initiatives, shared parental leave, and support for your long-term goals.

Benefits

• Health Benefits: Medical, dental, and vision coverage.
• Retirement Benefits: 401(k) with match and Employee Share Purchase Plan.
• Wellbeing: Wellness platform, Headspace subscription, Employee Assistance, and Time-off Programs.
• Insurance: Short and long-term disability, life, accidental death, critical illness, and hospital indemnity.
• Family Benefits: Parental leaves, adoption, and surrogacy benefits.
• Financial Accounts: HSA, HCFSA, DCFSA, and Commuter Spending Accounts.
• Additional Leave: Paid days for ERG participation and volunteering.

About the Business

LexisNexis Legal & Professional offers legal, regulatory, and business information and analytics that enhance productivity, decision-making, and legal outcomes worldwide. As a digital pioneer, it was the first to bring legal and business information online with Lexis and Nexis services.

LexisNexis, a division of RELX, is an equal opportunity employer. We consider all applicants without regard to race, color, creed, religion, sex, national origin, citizenship, disability, veteran status, age, marital status, sexual orientation, gender identity, genetic information, or other protected characteristics. We are committed to a fair and accessible hiring process. For accommodations, please complete our Applicant Support Form or contact 1-855-833-5120.

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