Telephone Receptionist Appointment Scheduler

Talley Eye Institute; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

PTO from day 1 of employment

Parental leave

401(k)

401(k) matching

Dental insurance

Vision insurance

Vacation

Health clinic

Paid holidays

Family friendly atmosphere

Job summary

Talley Eye Institute in Evansville, Indiana, is seeking a friendly Telephone Receptionist/Appointment Scheduler to join our team. This role answers and routes calls, schedules appointments, and performs clerical tasks while collaborating with clinic staff to maintain smooth operations.

The ideal candidate will possess excellent organizational and communication skills, be comfortable in a fast-paced medical setting, and demonstrate a caring, patient-focused approach.

Qualifications

• Input patient information including demographics and insurance data.
• Schedule patient appointments.
• Excellent organizational, verbal and written communication skills.
• Ability to perform well in a fast-paced, high-volume medical practice and multi-task as needed.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Computer literacy.
• Strong attention to detail and organization.
• Empathetic personality with concern for patients' needs.
• Knowledge of Microsoft Excel.
• Entry-level experience with willingness to learn in healthcare and provide exceptional customer service.

Responsibilities

• Answer incoming calls, input patient information (demographics and insurance) and prepare paperwork for outgoing mailings.
• Schedule patient appointments.
• Maintain confidentiality of patient and financial information.
• Interface with clinic personnel, patients/visitors, and staff to ensure positive relationships.

Job description

Benefits:

• Health insurance
• Paid time off
• Parental leave
• 401(k)
• 401(k) matching
• Dental insurance

Talley Eye Institute is seeking an enthusiastic Telephone Receptionist/Appointment Scheduler to join our group. This individual answers and routes phone calls throughout the day, schedule patient appointments, performs various clerical duties, interfaces with clinic personnel, patients/visitors, and fellow employees to ensure positive relationships. Day-to-day activities include, but are not limited to, all the essential functions listed below.

Essential Functions

• Professionally answer incoming calls to input patient information, including demographic and insurance information, and preparing appropriate paperwork for outgoing mailings
• Schedule patient appointments
• Must have excellent organizational, verbal and written communication skills.
• Must have the ability to perform well in a fast paced, high patient volume medical practice and multi-task as needed.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Computer literacy.
• Strong organization with attention to detail.
• Empathetic personality with concern for patients’ needs.
• Knowledge of Microsoft® Excel
• Entry level experience with a willingness to learn, work in healthcare and provide exceptional customer service.

Excellent Benefits

• Health, Dental, Vision, 401K, Aflac, Health Clinic, Vacation
• PTO - Day 1 of Employment
• Paid Holidays
• Family friendly atmosphere

Salary commensurate with experience.