Telephone Operator (PBX)

Davita Inc.; Newark (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

Saint Michael's Medical Center is seeking a dedicated PBX Operator / Receptionist to join their award-winning team in Newark, NJ. The role involves managing the switchboard, assisting visitors, and ensuring effective communication within the hospital. Competitive compensation and comprehensive benefits highlight the value of this position.

Benefits

Paid time off

Tuition reimbursement

401(k)

Retirement plan

Qualifications

• Previous PBX experience preferred.
• Previous experience as an office receptionist.
• Ability to prioritize needs to meet timelines.

Responsibilities

• Responsible for answering the switchboard and pages overhead.
• Greets and directs people to the appropriate departments.
• Monitors the Hospital alarms and hospital emergency codes.

Skills

Effective written communication

Effective verbal communication

Interpersonal skills

Analytical skills

Problem-solving skills

Customer service experience

Multi-tasking

Education

High School Diploma or Equivalent

Job description

paid time off, tuition reimbursement, 401(k), retirement plan

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Michael's Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Established by the Franciscan Sisters of the Poor in 1867, Saint Michael's Medical Center is a 358-bed regional tertiary-care, teaching, and research center in the heart of Newark's business and educational district and is accredited by The Joint Commission. Combining state-of-the-art technology, the latest diagnostic and therapeutic procedures, leading-edge research, and a network of highly qualified physicians, nurses, and allied health professionals, the hospital provides top-quality health care services delivered with compassionate care.

The first medical institution in New Jersey to perform open-heart surgery, and the first to develop a cardiac catheterization program, Saint Michael's Medical Center is home to the Heart and Vascular Institute, which offers a comprehensive array of innovative cardiac treatments and procedures. Learn more at www.smmcnj.com.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Telephone Operator (PBX) Facility

Saint Michaels Medical Center


Location

US-NJ-Newark
ID
2025-211296
Category
Admin
Position Type
Full Time
Shift
Days
Job Type
Non-Exempt


Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Michael's Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Established by the Franciscan Sisters of the Poor in 1867, Saint Michael's Medical Center is a 358-bed regional tertiary-care, teaching, and research center in the heart of Newark's business and educational district and is accredited by The Joint Commission. Combining state-of-the-art technology, the latest diagnostic and therapeutic procedures, leading-edge research, and a network of highly qualified physicians, nurses, and allied health professionals, the hospital provides top-quality health care services delivered with compassionate care.

The first medical institution in New Jersey to perform open-heart surgery, and the first to develop a cardiac catheterization program, Saint Michael's Medical Center is home to the Heart and Vascular Institute, which offers a comprehensive array of innovative cardiac treatments and procedures. Learn more at www.smmcnj.com.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.*

Qualifications

Education and Work Experience

High School Diploma or Equivalent required.

Previous PBX experience preferred.

Previous experience in office or receptionist.

Effective written, verbal communication, and interpersonal skills

Ability to multi-task, prioritize needs to meet required timelines

Analytical and problem-solving skills

Customer Services experience preferred.

Saint Michaels Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $15.49 to $19.95. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

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