PBX - Telephone Operator

Hyatt Regency Calgary; Chicago (IL); On-site; Full time

Job summary

Join a prominent team as a PBX Operator at the Chicago Athletic Association, focusing on delivering outstanding service through phone communications. This entry-level role provides an opportunity to grow within a historic hotel that emphasizes teamwork and customer satisfaction. Candidates should demonstrate excellent communication and typing skills, and a commitment to customer service excellence.

Benefits

Medical, Dental, and Vision Insurance

Retirement Savings Plan

Employee Stock Purchase Plan

Short-term Disability

Paid Family Bonding Time

PTO during first year

Paid Holidays

Flexible Spending Account

Complimentary Meals

Qualifications

• Desire to satisfy needs in a fast-paced environment.
• Refined communication skills.
• Ability to sit for long periods.

Responsibilities

• Answer incoming calls to the hotel.
• Provide information about the hotel.
• Handle a high volume of calls.

Skills

Verbal communication

Typing skills

Customer service

Job description

Join to apply for the PBX - Telephone Operator role at Hyatt Regency Calgary

3 days ago Be among the first 25 applicants

Join to apply for the PBX - Telephone Operator role at Hyatt Regency Calgary

Organization- Chicago Athletic Association

Summary

We believe our guests select the Chicago Athletic Association because of our caring and attentive team members who are focused on providing efficient service and meaningful experiences.

Join us for this incredible opportunity to be part of our winning team as a PBX Operator at the Chicago Athletic Association (CAA) … Not only will you be part of a rock-star team, but you'll get to be part of a company that consistently earns a spot in Fortune’s 100 Best Companies to Work For!

The hourly rate for this position is $23.00. This position is also eligible to earn overtime.

We Offer Excellent Benefits

• Medical, Dental, and Vision Insurance (Full-time)
• Retirement Savings Plan (RSP)
• Employee Stock Purchase Plan (ESPP) - after 1 year of employment
• Short-term Disability
• Basic Life Insurance
• Paid Family Bonding Time and Adoption Assistance
• Up to 15 days of earned PTO during the first year of employment (Full-time)
• Paid Holidays upon hire
  
  

Additional Perks May Also Include

• Colleague Rate and Complimentary Room Nights, if available
• Flexible Spending Account
• Complimentary Meals during shift
• Complimentary Access to Headspace and numerous discounts at various retailers
  
  

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The PBX Operator is responsible for answering incoming calls to the hotel and must have good typing skills, a pleasant attitude and excellent phone demeanor. This individual must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.

Chicago Athletic Association is dedicated to building a diverse, inclusive and authentic workplace. Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Located on Michigan Ave, the Chicago Athletic Association hotel is a historic landmark transformed into an incomparable boutique hotel with some of Chicago's best outdoor spaces, such as Millennium Park and Maggie Daley Park, right outside their front door. Inside this 1890s monument, you'll find 240 guest rooms & suites, 17,000 sq. ft of event space, and seven award-winning dining destinations. The Chicago Athletic Association hotel, part of the Unbound Collection by Hyatt, was recently voted #1 best hotel in Chicago by the readers of Condé Nast Traveler.

For immediate consideration, click Apply Now and complete an application for the PBX Operator position at CAA on the Hyatt Careers Site!

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills
• Ability to sit for long periods of time
• Must be able to work a flexible schedule, including weekends and holidays
• Proficient in basic computer skills
• Customer service experience preferred

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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