Telephone Operator (PBX)

Prime Healthcare; Newark (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading healthcare institution as a PBX Operator/Receptionist in Newark, NJ. This role focuses on managing switchboard operations, monitoring alarms, and providing excellent customer service. Ideal for candidates with a High School Diploma and strong communication skills, this position offers flexible per diem employment and competitive hourly compensation.

Qualifications

• High School Diploma or Equivalent required.
• Previous PBX experience preferred.
• Effective written and verbal communication skills.

Responsibilities

• Answering the switchboard and directing calls.
• Monitoring hospital alarms and emergency codes.
• Greeting and directing patients to appropriate departments.

Skills

Communication

Customer Service

Multitasking

Analytical skills

Education

High School Diploma or Equivalent

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Michael's Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Established by the Franciscan Sisters of the Poor in 1867, Saint Michael's Medical Center is a 358-bed regional tertiary-care, teaching, and research center in the heart of Newark's business and educational district and is accredited by The Joint Commission. Combining state-of-the-art technology, the latest diagnostic and therapeutic procedures, leading-edge research, and a network of highly qualified physicians, nurses, and allied health professionals, the hospital provides top-quality health care services delivered with compassionate care.

The first medical institution in New Jersey to perform open-heart surgery, and the first to develop a cardiac catheterization program, Saint Michael's Medical Center is home to the Heart and Vascular Institute, which offers a comprehensive array of innovative cardiac treatments and procedures. Learn more at www.smmcnj.com.

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High School Diploma or Equivalent required (effective 4/1/14 for all new hires)

2. Previous PBX experience preferred.

3. Previous experience in office or receptionist.

4. Effective written, verbal communication, and interpersonal skills

5. Ability to multi-task, prioritize needs to meet required timelines

6. Analytical and problem-solving skills

7. Customer Services experience preferred.

Saint Michaels Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $15.75. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Per Diem

Shift

Evenings