Telephone Operator

Hematology/Oncology Associates of CNY; New York (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

Hematology Oncology Associates of CNY is seeking a full-time Phone Operator to join their team. This role involves answering calls and providing information in a supportive healthcare environment. The successful candidate will benefit from a competitive salary and a generous benefits package.

Benefits

Medical Benefits

Dental Benefits

Life Insurance

401k/Pension

Tuition Reimbursement

Paid Time Off

Free Parking

Qualifications

• One year of telephone and communication experience, preferably in a medical office setting.
• Knowledge of medical terminology desirable.
• Ability to read, understand, and follow oral and written instructions.

Responsibilities

• Answers all incoming phone calls and provides routine information.
• Directs calls to the appropriate area.
• Maintains effective working relationships with patients and the public.

Skills

Communication

Stress Management

Interpersonal Skills

Education

High School Diploma

Tools

Office Phone System

Word Processing

Computer Experience

Job description

Description

Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York’s Best Places to Work, is looking for a full time Phone Operator to join our professional team. HOACNY provides cancer care services, Monday through Friday, day hours at three convenient locations in East Syracuse, Syracuse and Auburn. If you are a highly motivated, team oriented individual looking to make a difference in your career, please apply now.

Competitive salary based on experience- stipends/bonuses. Generous benefits package including medical, dental, life, std, ltd, 401k/pension, tuition reimbursement, holidays, advanced PTO, Holidays, Floating Holidays and Convenient free parking.

Phone Operator

Answers all incoming phone calls, provides routine information, and directs calls to appropriate area.

Hematology Oncology Associates of CNY is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. HOA is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Requirements

Knowledge of office phone system and communication procedures. Ability to read, understand, and follow oral and written instruction. Ability to speak clearly and concisely with a pleasant telephone voice, ability to handle stressful situations. Ability to establish and maintain effective working relationships with patients, employees, and the public.

High school Diploma.

One year telephone and communication experience, preferably in a medical office setting. Knowledge of medical terminology desirable. Word processing and computer experience helpful.