Telematics Program Manager

Carolina Casualty (a Berkley Company); Kentucky; On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Annual discretionary bonus

Benefits package

Job summary

Carolina Casualty in the United States seeks a seasoned Telematics Program Manager to lead our telematics initiative. This role drives vendor coordination, fleet onboarding, training, and KPI tracking under the risk management leadership.

You will operationalize telematics scoring with underwriting, claims, and pricing teams, building dashboards and data-driven insights with Power BI. Primary location is Jacksonville, FL, with a focus on cross‑functional collaboration.

Qualifications

• Bachelor’s degree or commensurate experience required.
• ARM, CPCU, or equivalent insurance designation preferred.
• PMP or program management certification preferred.
• 5+ years commercial trucking insurance, telematics, or fleet risk management experience.
• Demonstrated experience executing vendor relationships and multi‑stakeholder programs.
• Working knowledge of telematics platforms, API integrations, and fleet management systems.
• Proficiency in Power BI, Excel, and data visualization; ability to interpret and communicate analytical findings to non‑technical audiences.
• Strong project execution discipline; ability to manage parallel workstreams with cross‑functional dependencies.
• Excellent communication skills with the ability to translate technical concepts for underwriters, agents, and fleet operators.
• Self‑directed; comfortable operating in a developing function with evolving processes.

Responsibilities

• Manage day-to-day relationships with telematics aggregator vendors including contract execution support, performance monitoring, escalation, and quarterly business reviews
• Operate the fleet authorization workflow: invitations, authorizations, follow-up, and onboarding of fleets onto telematics platforms
• Develop and deliver agent and insured communication materials including email templates, one-pagers, FAQs, and training webinars
• Train Underwriting, Business Development, and Claims teams on telematics dashboards, data interpretation, escalation triggers, and incorporation into daily workflow
• Partner with Underwriting to operationalize telematics scoring within account selection, renewal evaluation, and workflow
• Build and maintain telematics tracking dashboards in Power BI (fleet onboarding status, authorization rates, usage by underwriter, program health KPIs) in coordination with the BI Analyst and VP of Data & Analytics

Skills

Power BI

Excel

Data visualization

Project management

Vendor management

Education

Bachelor’s degree or commensurate experience

Tools

Power BI

APIs

Fleet management systems

Job description

Carolina Casualty in the United States seeks a seasoned Telematics Program Manager to lead our telematics initiative. This role drives vendor coordination, fleet onboarding, training, and KPI tracking under the risk management leadership.

You will operationalize telematics scoring with underwriting, claims, and pricing teams, building dashboards and data-driven insights with Power BI. Primary location is Jacksonville, FL, with a focus on cross‑functional collaboration.