Telematics Program Lead - Data, Dashboards & Vendor Ops

Carolina Casualty (a Berkley Company); Jacksonville (FL); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Disability insurance

Wellness program

Paid Time Off

401(k) and Profit Sharing

Job summary

Carolina Casualty, a Berkley Company, seeks a seasoned telematics program leader in Jacksonville, FL to drive the company’s telematics initiative. You will coordinate vendors, onboard fleets, and deliver KPI‑driven insights across underwriting, claims, data, and operations.

The role requires 5+ years in commercial trucking insurance or fleet risk management, strong project management and data visualization skills, and experience with APIs and telematics platforms.

Qualifications

• Bachelor’s degree or commensurate experience required.
• ARM, CPCU, or equivalent insurance designation preferred.
• PMP or program management certification preferred.
• 5+ years commercial trucking insurance, telematics, or fleet risk management experience.
• Demonstrated experience executing vendor relationships and multi‑stakeholder programs.
• Working knowledge of telematics platforms, API integrations, and fleet management systems.
• Proficiency in Power BI, Excel, and data visualization; ability to interpret and communicate analytical findings to non‑technical audiences.
• Strong project execution discipline; ability to manage parallel workstreams with cross‑functional dependencies.
• Excellent communication skills with the ability to translate technical concepts for underwriters, agents, and fleet operators.

Responsibilities

• Lead day‑to‑day execution of CCI’s telematics program across workstreams and vendor coordination.
• Coordinate fleet onboarding, training, and KPI tracking under the Director of Risk Management.
• Develop and deliver agent and insured communication materials including templates and webinars.
• Train Underwriting, Business Development, and Claims teams on telematics dashboards and data interpretation.
• Partner with Underwriting to operationalize telematics scoring within accounts and renewals.
• Build and maintain telematics dashboards in Power BI with input from BI Analyst and VP Data & Analytics.
• Identify fleets to onboard, manage relationships, and document lessons learned.
• Coordinate API integration, data pipeline execution, and data quality validation.

Skills

Power BI

Excel

Data visualization

Vendor management

Project management

Communication

Telematics knowledge

Education

Bachelor’s degree or commensurate experience

ARM or CPCU designation

PMP certification

Tools

APIs

Telematics platforms

Job description

Carolina Casualty, a Berkley Company, seeks a seasoned telematics program leader in Jacksonville, FL to drive the company’s telematics initiative. You will coordinate vendors, onboard fleets, and deliver KPI‑driven insights across underwriting, claims, data, and operations.

The role requires 5+ years in commercial trucking insurance or fleet risk management, strong project management and data visualization skills, and experience with APIs and telematics platforms.