Telematics Program Specialist

Carolina Casualty (a Berkley Company)

Jacksonville (FL)

On-site

USD 80,000 - 140,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Disability insurance

Wellness program

Paid Time Off

401(k) and Profit Sharing

Job summary

Carolina Casualty, a Berkley Company, seeks a seasoned telematics program leader in Jacksonville, FL to drive the company’s telematics initiative. You will coordinate vendors, onboard fleets, and deliver KPI‑driven insights across underwriting, claims, data, and operations.

The role requires 5+ years in commercial trucking insurance or fleet risk management, strong project management and data visualization skills, and experience with APIs and telematics platforms.

Qualifications

Bachelor’s degree or commensurate experience required.
ARM, CPCU, or equivalent insurance designation preferred.
PMP or program management certification preferred.
5+ years commercial trucking insurance, telematics, or fleet risk management experience.
Demonstrated experience executing vendor relationships and multi‑stakeholder programs.
Working knowledge of telematics platforms, API integrations, and fleet management systems.
Proficiency in Power BI, Excel, and data visualization; ability to interpret and communicate analytical findings to non‑technical audiences.
Strong project execution discipline; ability to manage parallel workstreams with cross‑functional dependencies.
Excellent communication skills with the ability to translate technical concepts for underwriters, agents, and fleet operators.

Responsibilities

Lead day‑to‑day execution of CCI’s telematics program across workstreams and vendor coordination.
Coordinate fleet onboarding, training, and KPI tracking under the Director of Risk Management.
Develop and deliver agent and insured communication materials including templates and webinars.
Train Underwriting, Business Development, and Claims teams on telematics dashboards and data interpretation.
Partner with Underwriting to operationalize telematics scoring within accounts and renewals.
Build and maintain telematics dashboards in Power BI with input from BI Analyst and VP Data & Analytics.
Identify fleets to onboard, manage relationships, and document lessons learned.
Coordinate API integration, data pipeline execution, and data quality validation.

Skills

Power BI

Excel

Data visualization

Vendor management

Project management

Communication

Telematics knowledge

Education

Bachelor’s degree or commensurate experience

ARM or CPCU designation

PMP certification

Tools

APIs

Telematics platforms

Job description

Company Details

Carolina Casualty is a member company of W. R. Berkley Corporation, an insurance holding company that is among the largest commercial lines insurance writers in the United States. We specialize in liability, physical damage, cargo and other insurance solutions for the commercial auto markets including trucking, public transportation and others. We maintain some of the lowest claim adjuster pending claim counts in the industry. Our adjusters are part of a culture that emphasizes inclusion, collaboration, innovation, and team. Our culture is one where your work is recognized and appreciated. If you want to contribute to an organization where you matter and where you can make a difference, then search no further.

Responsibilities

Lead day‑to‑day execution of CCI’s telematics program, the company’s most visible transformation initiative, driving vendor coordination, fleet onboarding, internal training, and KPI tracking under the strategic direction of the Director of Risk Management. Serve as the central point of execution accountability translating telematics adoption into measurable usage and pricing impact across underwriting, claims, data, and operations.

Key Functions will Include, but Not Be Limited To

Execute CCI’s telematics program across all workstreams (vendor management, infrastructure, fleet onboarding, pricing integration, and claims integration) ensuring timelines, dependencies, and deliverables remain aligned across functions. Operate under the strategic direction of the Director of Risk Management.

Principal Responsibilities

Manage day‑to‑day relationships with telematics aggregator vendors including contract execution support, performance monitoring, escalation, and quarterly business reviews
Operate the fleet authorization workflow: invitations, authorizations, follow‑up, and onboarding of fleets onto telematics platforms
Develop and deliver agent and insured communication materials including email templates, one‑pagers, FAQs, and training webinars
Train Underwriting, Business Development, and Claims teams on telematics dashboards, data interpretation, escalation triggers, and incorporation into daily workflow
Partner with Underwriting to operationalize telematics scoring within account selection, renewal evaluation, and workflow
Partner with Claims to operationalize FNOL crash alerts, response protocols, and litigation defense use of telematics evidence
Build and maintain telematics tracking dashboards in Power BI (fleet onboarding status, authorization rates, usage by underwriter, program health KPIs) in coordination with the BI Analyst and VP of Data & Analytics
Identify and onboard fleets, manage relationships, and document lessons learned to scale program adoption
Coordinate with IT and the data engineering team on API integration, data pipeline execution, schema mapping, and data quality validation
Support actuarial in evaluating sample data, refining the discount structure, and building toward proprietary telematics‑informed pricing
Conduct fleet visits as needed to support onboarding, troubleshoot, and reinforce the value proposition with insureds
Track and report program metrics including fleets connected, trucks with active data, authorization conversion rate, underwriter usage, and claims defended with telematics evidence
Maintain current knowledge of the telematics vendor landscape, regulatory environment, and competitor offerings
Display positive image in the marketplace with all clients, agency contacts, and vendor partners; maintain positive, professional appearance
Exhibit high level of expertise, executional discipline, and professionalism
Maintain good driving record
Perform other duties and/or projects as assigned

Qualifications

Bachelor’s degree or commensurate experience required
ARM, CPCU, or equivalent insurance designation preferred
PMP or program management certification preferred
5+ years commercial trucking insurance, telematics, or fleet risk management experience
Demonstrated experience executing vendor relationships and multi‑stakeholder programs
Working knowledge of telematics platforms, API integrations, and fleet management systems
Proficiency in Power BI, Excel, and data visualization; ability to interpret and communicate analytical findings to non‑technical audiences
Strong project execution discipline; ability to manage parallel workstreams with cross‑functional dependencies
Excellent communication skills with the ability to translate technical concepts for underwriters, agents, and fleet operators
Self‑directed; comfortable operating in a developing function with evolving processes

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms.

Compensation and Benefits

Base Salary Range: $80,000 - $140,000
Eligible to participate in annual discretionary bonus.
Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit‑Sharing plans.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Additional Requirements

Location and Travel