Telemarketer - State Farm Agent Team Member

Ann-Smith---State-Farm-Agent; Edmond (OK); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Competitive salary

Job summary

Ann Smith State Farm is seeking a Sales Starter/Customer Service Rep to promote insurance products and services while growing the agency’s client base. You will craft campaigns, engage prospects, and support producers through outreach channels, including community events and social media, to strengthen the brand and customer relationships.

The role emphasizes creativity, sales mindset, and the ability to learn State Farm products, with opportunities for advancement and professional development

Qualifications

• Experience in telemarketing or sales, preferably in insurance.
• Proficient in CRM software and clear communication.
• Willingness to learn insurance products.
• Ability to handle rejection and stay motivated.
• Organizational skills to manage multiple leads.

Responsibilities

• Make outbound calls to prospective customers to promote State Farm Insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Skills

Communication skills

CRM proficiency

Outbound calling

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Competitive salary

ROLE DESCRIPTION:

As a Sales Starter/Customer Service Rep for Ann Smith State Farm, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

RESPONSIBILITIES:

• Make outbound calls to prospective customers to promote State Farm Insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS:

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.