Telemarketer - State Farm Agent Team Member

Tania Ramirez - State Farm Agent; Chicago (IL); On-site; USD 40,000 - 52,000; Full time

Job summary

Tania Ramirez - State Farm Agent is seeking a motivated Telemarketer Team Member to promote State Farm insurance products and services, generate leads, and support community outreach. You will handle outreach through calls and events, maintaining customer relations and contributing to agency growth.

The role focuses on outbound campaigns, data management, and providing initial information to prospects while adhering to compliance standards.

Qualifications

• Experience in telemarketing or sales, preferably in insurance.
• Strong communication and persuasion skills; comfortable with CRM.
• Basic knowledge of insurance products or willingness to learn.
• Resilience to handle rejection and stay motivated.
• Able to manage multiple leads and stay organized.
• Professional and courteous telephone manner.
• Focus on meeting targets and contributing to growth.

Responsibilities

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Skills

Telemarketing

Sales experience

CRM knowledge

Communication skills

Learning mindset

Organizational skills

Professional telephone manner

Target-driven

Tools

CRM software

Job description

ROLE DESCRIPTION:

As aTelemarketer - State Farm Agent Team Member for Tania Ramirez - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

RESPONSIBILITIES:

• Make outbound calls to prospective customers to promote State Farm insurance products and services.


• Identify and qualify leads for agents by gathering relevant customer information.


• Stay informed about the various insurance products and services offered by State Farm.


• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.


• Provide initial information to potential customers and answer basic questions about insurance options.


• Maintain and update a database of prospects and customer interactions.


• Ensure all communications adhere to State Farm guidelines and compliance standards.


• Prepare regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS:

• Previous telemarketing or sales experience, preferably in the insurance industry.


• Communication and persuasion skills; proficiency in using CRM software.


• Basic understanding of insurance products or a willingness to learn.


• Ability to handle rejection and remain motivated.


• Organizational skills to manage and track multiple leads.


• Professional and courteous telephone manner.


• Focus on achieving targets and contributing to the agency’s growth.