Telemarketer

A Quality Facility Services; Cleveland, Northern (OH, KY); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

PTO, sick time, holidays

Company events

Referral bonus opportunities

Job summary

A Quality Facility Services in Cleveland, OH, is hiring a Telemarketer (B2B Lead Generator / Appointment Setter). The role emphasizes outbound prospecting to decision-makers, building rapport, and setting appointments for Outside Sales.

It offers hybrid/office options with standard business hours and a base salary plus uncapped commission. Ideal candidates have 3–5 years of B2B cold calling experience, strong communication, and CRM familiarity (Salesforce).

Qualifications

• 3–5 years of B2B cold calling, telemarketing, or appointment setting experience.
• Comfort with high-volume outbound activity.
• Strong communication, persuasion, and objection handling skills.
• Experience using a CRM system (Salesforce preferred).
• Self-motivated, goal-oriented, and dependable.

Responsibilities

• Conduct high-volume outbound calls to B2B prospects and key decision-makers.
• Build rapport quickly, uncover needs, and handle objections effectively.
• Qualify opportunities and schedule appointments for the Outside Sales team.
• Engage prospects through phone, email, text, and social media.
• Support and execute targeted outreach campaigns.
• Collaborate with the sales team to refine messaging and approach.
• Track all outreach and activity within CRM and follow up consistently.

Skills

B2B cold calling

Telemarketing

Appointment setting

High-volume outbound

Communication skills

Persuasion / Objection handling

CRM experience (Salesforce)

Self-motivated

Dependable

Tools

Salesforce

Job description

Telemarketer (B2B Lead Generator / Appointment Setter)

Office, Hybrid, or Remote Options
8:00 AM – 5:00 PM

Earn up to $45k–55k base + uncapped commission

Are you confident on the phone and skilled at opening doors with decision-makers?
Do you thrive in a high-energy environment focused on outbound outreach and booking appointments?

If you have a proven background in B2B lead generation or appointment setting, we’d like to connect.

What You’ll Be Doing

Outbound Prospecting & Lead Generation

• Conduct high-volume outbound calls to B2B prospects and key decision-makers
• Build rapport quickly, uncover needs, and handle objections effectively
• Qualify opportunities and schedule appointments for the Outside Sales team

Multi-Channel Outreach

• Engage prospects through phone, email, text, and social media
• Support and execute targeted outreach campaigns
• Collaborate with the sales team to refine messaging and approach

CRM & Pipeline Management

• Track all outreach and activity within Salesforce (or similar CRM)
• Follow up consistently with warm and prospective leads
• Ensure a smooth and professional handoff to Outside Sales

What We Offer

• Up to $45k–55k base salary + uncapped commission
• Monthly bonuses and performance-based incentives
• PTO, sick time, and 10 paid holidays
• Health insurance and 401(k) with employer match
• Clear path for advancement into Outside Sales or Sales Management
• Opportunity to start in Telemarketing and grow into an Outside Sales role
• Company events and referral bonus opportunities

What We’re Looking For

• 3–5 years of B2B cold calling, telemarketing, or appointment setting experience
• Comfort with high-volume outbound activity
• Strong communication, persuasion, and objection-handling skills
• Experience using a CRM system (Salesforce preferred)
• Self-motivated, goal-oriented, and dependable
• Experience in facility services or a related industry is a plus