Telehealth RN Triage — Per Diem (Nights/Weekends)

Chapters Health System, Inc.; United States; Remote; USD 55,000 - 69,000; Full time

Benefits offered by this job

Flexible scheduling

Job summary

Chapters Health System, Inc. is seeking a per diem RN for Triage, providing telephonic support to patients and families in Florida. The RN, Triage will establish and maintain positive relationships with team members, patients, families, and referral resources.

The role requires nursing licensure, EMR/EHR experience, and ability to work nights and weekends. A strong emphasis on customer service, clinical assessment, and the ability to work in a fast-paced environment is essential.

Qualifications

• Nursing licensure required; maintain state licenses as needed.
• Ability to obtain RN license in Washington D.C. within 30 days of hire.
• Minimum 1 year nursing experience; hospice or hospital setting preferred.
• Experience using EMR/EHR systems.
• Proficient English; Spanish language skills a plus.
• Reliable transportation for patient visits.
• Strong clinical, assessment, and time-management skills.
• Comfort with high-stress situations and exceptional customer service.

Responsibilities

• Triage after-hours calls with call-center quality and empathy.
• Provide telephone advice and education for patient needs.
• Document patient information accurately in EMR and referral systems.
• Coordinate in-person visits when needed and reassure patients/families.
• Support interferdisciplinary group communications and follow-up.

Skills

Excellent customer service

English communication

EMR/EHR experience

Nursing experience

Fast-paced environment

Spanish preferred

Critical decision making

Team coordination

Multitasking

Tools

EMR/EHR system

Job description

Chapters Health System, Inc. is seeking a per diem RN for Triage, providing telephonic support to patients and families in Florida. The RN, Triage will establish and maintain positive relationships with team members, patients, families, and referral resources.

The role requires nursing licensure, EMR/EHR experience, and ability to work nights and weekends. A strong emphasis on customer service, clinical assessment, and the ability to work in a fast-paced environment is essential.