Telehealth Medical Assistant: Concierge for Virtual Care

Executive Mental Health; Monterey (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Executive Mental Health (EMH) seeks a Telehealth Medical Assistant to support care teams in skilled nursing facilities. You will act as a Telehealth Concierge, moving equipment between rooms and ensuring a warm interface before therapy starts.

You must assist with coordinating visits, maintain HIPAA compliance, and help clinicians and facility staff deliver high‑quality remote assessments and treatments. Weekend availability is required.

Qualifications

• Requires in-person visits to Skilled Nursing locations; must be trained in infection control & PPE safety.
• Background check.
• Weekly/Monthly COVID-19 testing.

Responsibilities

• Visit assigned skilled nursing facilities for daily work assignments.
• Transport Telehealth equipment between patients for Telehealth services.
• Assist clinical staff by discussing Telehealth services with new patients.
• Coordinate care with clinical and facility staff.
• Provide and gather patients' medical documentation as directed.

Skills

Communication

Infection control

HIPAA compliance

Tech troubleshooting

Driving

Job description

Executive Mental Health (EMH) seeks a Telehealth Medical Assistant to support care teams in skilled nursing facilities. You will act as a Telehealth Concierge, moving equipment between rooms and ensuring a warm interface before therapy starts.

You must assist with coordinating visits, maintain HIPAA compliance, and help clinicians and facility staff deliver high‑quality remote assessments and treatments. Weekend availability is required.