Telehealth Medical Assistant - Monterey

Executive Mental Health; Monterey (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Executive Mental Health (EMH) seeks a Telehealth Medical Assistant to support care teams in skilled nursing facilities. You will act as a Telehealth Concierge, moving equipment between rooms and ensuring a warm interface before therapy starts.

You must assist with coordinating visits, maintain HIPAA compliance, and help clinicians and facility staff deliver high‑quality remote assessments and treatments. Weekend availability is required.

Qualifications

• Requires in-person visits to Skilled Nursing locations; must be trained in infection control & PPE safety.
• Background check.
• Weekly/Monthly COVID-19 testing.

Responsibilities

• Visit assigned skilled nursing facilities for daily work assignments.
• Transport Telehealth equipment between patients for Telehealth services.
• Assist clinical staff by discussing Telehealth services with new patients.
• Coordinate care with clinical and facility staff.
• Provide and gather patients' medical documentation as directed.

Skills

Communication

Infection control

HIPAA compliance

Tech troubleshooting

Driving

Job description

Monterey, United States | Posted on 10/08/2026

Founded in 1996 by Dr. Ari D. Kalechstein, Executive Mental Health (EMH) is a provider of integrated mental health services, including psychiatry, clinical psychology, and neuropsychology, and offers support for patients who experience a wide array of mental health conditions.

Our team has earned a reputation within the community as a trusted partner for quality mental health care. Our reputation is based on the capacity of EMH clinicians to forge personal relationships with patients, respond to individual patient needs, and commit to best practices when providing clinical practice care.

EMH offers comprehensive psychiatry, clinical psychology, and neuropsychological evaluations in our Los Angeles outpatient clinic, and has worked with over 250 acute and long-term care facilities across the state of California and Nevada. Our award-winning group of clinicians is comprised of highly-trained psychiatrists, neuropsychologists, and clinical psychologists. Our goal is to assess and identify each patient’s individual needs and provide evidence-based, clinically effective psychological interventions and treatments.

Job Description

About Executive Mental Health'sTelehealth service

Since 2020, EMH has used Telehealthto provide remote assessment and treatment of the cognitive, behavioral, andemotional conditions of patients without leaving their home or care facility.EMH offers Telehealth services using a HIPAA-compliant videoconferencingplatform which allows patients, residents’ family members, and skilled nursingfacility management.

About the Telehealth Medical AssistantRole:

As an essential part of the care team,the Telehealth Medical Assistant acts as a ‘Telehealth Concierge’ and ensuresresidents receive the quality care they need from the clinicians, whilerespecting social distancing and safety measures. An extension of the clinicalteam, they coordinate the visits to the patients, take the Telehealth tabletfrom room to room and offer a warm interface before the doctor begins theirtherapy session.

They work in close collaboration withEMH clinicians, liaisons, and facility staff. The liaisons work with TelehealthMedical Assistants to build rapport with Skilled Nursing faculty, sweep forreferrals, and identify new possible patients to service.

Job Duties:

• Visit the assigned skilled nursingfacilities (must be able to drive to facility) for daily work assignments
  
• Bring Telehealth equipment from patientto patient for Telehealth Services at partner skilled nursing facilities.
  
• Assist Clinical Staff Team Members bydiscussing Telehealth services with new patients.
  
• Coordination of Care with both ClinicalStaff and Facility Staff.
  
• Provide and gather patient’s medicaldocumentation as instructed by clinical staff member.
  
• Manage daily preparation checklist forequipment care such as sanitization, recharging of equipment and safekeeping/storage.
  
• Work closely and provide follow up withfacility staff members as needed.
  
• Develop a working knowledge of Telehealthweb application (Doxy).
  
• Filing Clinical documentation as directedby facility staff.
  
• Technology Troubleshooting (generalknowledge of WIFI, internet connectivity). Live support provided asneeded.
  
• Be able to lift a minimum of 35 lbs.
  
• Adhere to all standards found within theHIPAA Compliance Privacy Regulations.
  

Requirements

• The job requires in-person visits to allSkilled Nursing locations, must be experienced in infection control andPPE. We conduct safety training in preparation for working with COVID-19positive patients face-to-face.
  
• Background check.
  
• Weekly/Monthly COVID-19 testing
  
• Traveling to different facilities uponrequest, commute can vary.
  
• Flexibility with scheduling.
  
• Availability on the weekends.
  
• Must have an active cellular service forcommunication with our staff.