Telehealth Clinical Technician

U.S. Department of Veterans Affairs; St. Louis (MO); On-site; USD 50,000 - 65,000; Full time

Job summary

The U.S. Department of Veterans Affairs (VA) is seeking a Telehealth Clinical Health Technician to support video conferencing, data capture, and equipment management across multiple sites. The role emphasizes safety, privacy, and high-quality patient care through telehealth technologies.

duties include scheduling, assisting clinicians, and coordinating between local and remote care teams, with emphasis on independent technical judgment and performance improvement in telehealth processes.

Qualifications

• One year of experience in a health care field that demonstrates the ability to perform the work.
• English Language Proficiency is required.
• Grandfathering provision may apply for current VA employees in this occupation.

Responsibilities

• Establish and maintain video conferencing connections between patient and provider sites.
• Manage clinical data for store-and-forward telehealth encounters.
• Ensure patient safety and privacy during telehealth sessions.
• Schedule telehealth appointments and coordinate with staff at multiple sites.
• Coordinate installation, troubleshooting, and maintenance of telehealth hardware and software.

Skills

Health care experience

Telehealth knowledge

Technical troubleshooting

Team coordination

Education

Bachelor's degree in health care field

Tools

Telehealth equipment

Job description

The U.S. Department of Veterans Affairs (VA) is seeking a Telehealth Clinical Health Technician to support video conferencing, data capture, and equipment management across multiple sites. The role emphasizes safety, privacy, and high-quality patient care through telehealth technologies.

duties include scheduling, assisting clinicians, and coordinating between local and remote care teams, with emphasis on independent technical judgment and performance improvement in telehealth processes.