Telecommunications Rep (Evening Shift) — Tuition Reimbursement

Main Line Health; Malvern (Chester County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Job summary

Main Line Health is seeking a Telecommunications Rep for Bryn Mawr Rehab Hospital. The role involves handling internal and external communications for physicians, staff, patients, visitors and callers through the telecom system.

You will be technically proficient, process transactions promptly, and monitor alarms to notify the right personnel. This position emphasizes strong customer service and healthcare experience, with a 2:00pm–9:00pm shift.

Qualifications

• Experience in customer service, ideally in healthcare.
• Telecommunication and computer skills are essential.
• Ability to remain calm and professional under pressure, including emergencies.

Responsibilities

• Serve as the direct contact for patients, staff, visitors and callers via the telecommunications system.
• Process telecommunications transactions in a professional, efficient and timely manner.
• Monitor alarms and expeditiously notify appropriate personnel.

Skills

Customer service

Telecommunication skills

Computer skills

Healthcare experience

Job description

Main Line Health is seeking a Telecommunications Rep for Bryn Mawr Rehab Hospital. The role involves handling internal and external communications for physicians, staff, patients, visitors and callers through the telecom system.

You will be technically proficient, process transactions promptly, and monitor alarms to notify the right personnel. This position emphasizes strong customer service and healthcare experience, with a 2:00pm–9:00pm shift.