Patient Communications Specialist

Main Line Health, Inc.; Willistown Township (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition reimbursement

Job summary

Main Line Health is seeking a Telecommunications Rep at Bryn Mawr Rehab Hospital to provide internal and external communications for physicians, staff, patients, visitors and callers. The role requires technical proficiency with the communications system and the ability to monitor alarms and notify the appropriate personnel promptly.

Join a team focused on delivering high-quality patient care, with opportunities to grow, including tuition reimbursement eligibility up to $6,000 per year based on

Qualifications

• Customer service skills are essential.
• Telecommunication, computer skills and healthcare experience are required.
• Exceptional interpersonal skills are essential.
• Must perceive patients' needs and handle sensitive issues.
• Ability to work well under pressure and make sound judgments in emergencies.

Responsibilities

• Be the direct contact for patients and staff, providing internal and external communications.
• Monitor alarms and expeditiously notify appropriate personnel.
• Process transactions in a professional, efficient manner.

Skills

Strong customer service

Telecommunication skills

Computer skills

Healthcare experience

Education

High School Graduate or Equivalent

Job description

Main Line Health is seeking a Telecommunications Rep at Bryn Mawr Rehab Hospital to provide internal and external communications for physicians, staff, patients, visitors and callers. The role requires technical proficiency with the communications system and the ability to monitor alarms and notify the appropriate personnel promptly.

Join a team focused on delivering high-quality patient care, with opportunities to grow, including tuition reimbursement eligibility up to $6,000 per year based on