Telecommunications Mechanic II

UICGS / Bowhead Family of Companies; Washington (District of Columbia); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Telecommunications Mechanic II to support vital telecommunications operations. This role involves maintaining government-owned telephony switches, ensuring compliance with military standards, and providing reliable voice and data services. The ideal candidate will have a strong background in telecommunications, with essential certifications and experience in DoD networks. Join a dedicated team that values effective communication and technical expertise, contributing to critical Command, Control, Computer, Communications, and Information operations.

Qualifications

• 2 years of experience in telecommunications with DoD networks.
• Required certifications include Avaya Certified Support Specialist and CCNA.

Responsibilities

• Operate and maintain telephony switches and troubleshoot issues.
• Ensure compliance with DoD/Navy standards and perform software updates.

Skills

Telecommunications Operations

Troubleshooting

Software Updates

Communication Skills

Education

Associate’s degree in IT or Cybersecurity

Tools

Avaya Systems CM4.0

Microsoft Office Suite

Cisco Certified Network Associate (CCNA)

Red Hat Certified System Administrator (RHCSA)

Microsoft Certified Solutions Associate (MCSA)

Job description

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Human Resources Recruiter at UICGS / Bowhead Family of Companies

TELECOMMUNICATIONS MECHANIC II (PSTS-2025-22822):

Bowhead seeks to network with a Telecommunications Mechanic II for an upcoming proposal effort to provide Base Telecom Support at the Puget Sound, WA. The effort will provide telecommunications operations and maintenance (O&M). This includes secure and reliable, classified and unclassified, voice and data services in support of Command, Control, Computer, Communications and Information (C4I) operations and exercises.

Responsibilities
Essential functions will include:

• Operate and maintain government-owned telephony switches (PBX), including:
• Avaya Systems CM4.0
• Perform:
• Troubleshooting and repair of switch issues
• Software updates and patching
• Installation and configuration of switch hardware
• Daily operation monitoring
• Support for voicemail systems and IPE (Remote Intelligent Peripheral Equipment)
• Utilize company vehicle to travel to remote locations weekly.
• Ensure switch systems remain fully operational and compliant with DoD/Navy standards.
• Other duties as assigned.

Qualifications

• Education: Associate’s degree or higher in IT or Cybersecurity (preferred)
• Experience: 2 years of experience required; 5 years preferred.
• Prior experience within DoD networks.
• Required skills or certifications:
• Avaya Certified Support Specialist (ACSS) or equivalent
• Nortel Meridian System Administration or equivalent
• IAT Level II (per DoD 8570.01-M)
• Cisco Certified Network Associate (CCNA)
• Red Hat Certified System Administrator (RHCSA)
• Microsoft Certified Solutions Associate (MCSA) or equivalent
• Intermediate to advanced skills in Microsoft Office suite - Word, Excel, Outlook, PowerPoint
• Effective communication skills with all levels of employees and outside contacts

Physical Demands:

• Lift up to 50 pounds
• Stand and walk for prolonged periods
• Twist, bend, and squat periodically

Security Clearance: Must currently hold a Secret clearance; US Citizenship required for clearance.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• IT Services and IT Consulting