Telecom Technician I

ADP, Inc.; Longview (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Work-life balance

9 paid holidays + vacation

401K program

Wellness program

Job summary

Conterra Networks seeks a skilled field technician to install, test, and troubleshoot telecom equipment at customer sites across the region.

This role requires manual dexterity, ability to lift up to 100 lbs, travel overnight, and collaborate with internal teams to restore service quickly.

Qualifications

• High school diploma or equivalent required.
• Willingness to travel and stay overnight.
• Able to lift >20lbs but <100lbs.
• Team-oriented with problem-solving mindset.
• Basic Telephony and Ethernet knowledge.

Responsibilities

• Install or mount equipment in relay racks, on a wall, or backboard.
• Pulling cable vertically and horizontally and terminating.
• Work from a ladder or elevated positions.
• Test basic internet circuits and POTS lines.
• Resolve outages by working with internal groups to restore service.
• Travel outside assigned area and stay overnight.
• Be on call outside of normal business hours.
• Collaborate with other teams to install or restore service.

Skills

Basic hand tools

Rack/Wall-mount install

Ethernet cabling per EIA/TIA

Telephony color code

RJ-11 wiring

Telephone cables termination

Fiber optics basics

Fiber connector types SC/LC/ST/FC

SFP types

Task management

Education

High school or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time Regular Longview, TX, US

About Conterra

Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network.

We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider.

Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart.

As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team.

• They should be able to stand for long durations, bend, squat, reach, walk and able to lift and carry greater than 20lbs but not exceed 100lbs.
• Have basic Telephony and Ethernet knowledge along with trouble shooting skills.
• Can work within a team environment and work unsupervised.

Education/Certifications:

• High school or equivalent

Kills needed:

• Know how to use basic hand tools.
• Have basic installation knowledge to be able to either rack mount or wall mount electronic equipment.
• Know the basic ethernet cabling requirements for running cable and terminating jacks and patch panels according to EIA/TIA standards.
• Know the basic Telephony color code.
• Know how to wire a basic phone jack such as RJ-11.
• Know how to terminate or punch down telephone cables.
• Know the basics of fiber optic cable/jumpers and know how to clean a connector and check light levels with a power meter.
• Know the difference between the different fiber optic cable types such as multi-mode or single mode.
• Know the different types of fiber connectors such as SC/LC/ST/FC.
  
• Know the different SFP types and be able to distinguish between them.
• Able to manage assigned tasks.

Duties:

• Installing or mounting electronic equipment in relay racks, on a wall, or backboard.
• Pulling cable vertically and horizontally and terminating.
• Work from a ladder or elevated positions.
• Testing basic internet circuits using a computer or test set.
• Testing basic POTS lines.
• Working trouble tickets to restore customer service.
• Traveling outside of assigned work area and staying overnight.
• Working with different internal groups to install or restore customer service.
• Being on call outside of normal business hours.
• Tasks assigned by Manager/Supervisor.

What we offer

• Core values that embody teamwork, integrity, and excellence
• A super talented team who values hard work, success, and fun :)
• Work/ Life Balance
• Flexible and generous Vacation and Wellness/Sick hours + 9 paid holidays
• 401K program

Diversity & Inclusion

Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.