Telecom Field Technician

Vero Networks; Snyder (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Life Insurance

Medical plans

401(k) with match

PTO and holidays

Job summary

Vero Networks is looking for a Telecom Field Technician based in our Texas market. This position will handle on-site client installations, repairs, and maintenance of broadband equipment while ensuring excellent customer service.

The ideal candidate will be attentive to detail and have experience with fiber optic types. This is a full-time position that involves outdoor work and potentially flexible hours.

Qualifications

• Experience with installing & handling various fiber optic cable types including single mode & multimode.
• Willingness to work in confined spaces, if necessary.
• Valid driver’s license with a clean driving record.

Responsibilities

• Install and test new customer services in residential or business locations.
• Troubleshoot and resolve network outages and issues.
• Operate a company vehicle in accordance with safe driving practices.

Skills

Fiber optic installation

Troubleshooting network outages

Customer service

Attention to detail

Job description

TELECOM FIELD TECHNICIAN

Department: Field Services
Reports To: Field Supervisor

Position Summary

The Telecom Field Technician will be based out of our Texas market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment. This position requires the individual to be prompt and reliable, have superior support skills and excellent communication. They should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service. Currently hiring 1 open position.

Responsibilities

• Responsible for all network field activity on Vero Broadband network.
• Install and test new customer services in residential or business locations.
• Fiber splicing
• Troubleshoot and resolve network outages and issues.
• Perform job responsibilities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather)
• Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet.
• Read and interpret Network Diagrams and/or detailed instructions.
• Operate a company vehicle in accordance with safe driving practices.
• Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls.
• Provide excellent customer service.

Core Competencies

There are several competencies required to be successful in this position. The following are some of the most important: Safety and Security, Quality of work, and Results-Orientation.

Required Qualifications

• Experience with installing & handling various fiber optic cable types including single mode & multimode.
• Willingness to work in confined spaces, if necessary.
• Keen attention to detail and adherence to established standards.
• Powerful sense of accountability for safety, quality, and productivity.
• Openness and availability to work flexible long hours, based on project requirements.
• Able to lift up to 50 lbs and can carry a ladder.
• Must have a valid driver’s license with a clean driving record.

Preferred Qualifications

• Two (2) years Fiber Optic and Cat6 Cable Installation.
• Experience configuring wireless equipment such as Ubiquiti, Cambium, and Nokia.

Job Details and Physical Requirements

• This role requires extensive travel with the ability to travel to various locations to perform job duties. Travel schedules may be predictable or variable depending on the needs of the project and may take short trips, longer trips, or extended stays depending on the needs of the project. A company vehicle is provided.
• Must be authorized to work in the United States.
• Must be able to pass a background check and MVR screen.
• This is a nonexempt position.
• This is a full-time position.
• This is a staff position.
• This position is located in our Texas markets.
• The schedule for this position is variable and may require night or weekend availability as needed to fulfill the core duties of the role.
• This position requires the ability to work outdoors in various extreme weather conditions, such as extreme heat or cold, rain or snow.
• This position requires the ability to stand, walk, and climb on uneven surfaces and ladders for extended periods of time.
• This position requires the ability to lift and carry heavy equipment or materials, up to 50 lbs.
• This position requires the ability to operate heavy machinery, such as forklifts, aerial lifts, and telehandlers.
• This position requires the ability to wear personal protective equipment, such as hard hats, safety glasses and steel-toed boots.
• This position requires the ability to crouch and stand in undefined positions in narrow spaces to operate machinery or manufacturing machines.

Compensation & Benefits

• Paid Life Insurance, medical plans, PTO, holidays.
• Dental and vision options.
• 401(k) with match.