Telecom Technician I

ADP, Inc.; Lafayette (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Core values

Talented team

Work-life balance

Paid holidays

401K program

Job summary

Conterra Networks seeks a full-time field technician in Lafayette, LA to install and mount equipment, pull and terminate cables, and test basic services. You will work with fiber and Ethernet systems, handle on-site deployments, and support customer installations with a collaborative team.

The role requires basic hand tools, rack/wall mounting skills, and knowledge of telephony wiring. Willingness to travel and participate in after-hours support is preferred.

Qualifications

• Basic hand tools knowledge and ability to rack or wall mount electronic equipment.
• Understand Ethernet cabling, termination and associated standards.
• Familiar with Telephony color code and RJ-11 wiring basics.
• Experience terminating telephone cables and fiber optic basics.
• Knowledge of fiber types (multi/single mode) and connectors (SC/LC/ST/FC).
• Awareness of SFP types and ability to distinguish between them.
• Ability to manage assigned tasks and work in teams or independently.

Responsibilities

• Install or mount electronic equipment in racks, on walls, or backboards.
• Pull and terminate cables vertically and horizontally.
• Work from ladders or elevated positions as needed.
• Test basic internet circuits and POTS lines.
• Troubleshoot and resolve service tickets; travel as required.
• Collaborate with internal groups to install or restore service.
• Be on call outside normal business hours; follow supervisor tasks.

Skills

Basic hand tools

Rack/wall mounting knowledge

Ethernet cabling & termination

Telephony color code

RJ-11 jack wiring

Telephone cable termination

Fiber optic basics

Fiber connector types

SFP knowledge

Task management

Education

High school or equivalent

Job description

Full-time Regular Lafayette, LA, US

About Conterra

Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network.

We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider.

Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart.

As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team.

• They should be able to stand for long durations, bend, squat, reach, walk and able to lift and carry greater than 20lbs but not exceed 100lbs.
• Have basic Telephony and Ethernet knowledge along with trouble shooting skills.
• Can work within a team environment and work unsupervised.

Education/Certifications:

• High school or equivalent

Kills needed:

• Know how to use basic hand tools.
• Have basic installation knowledge to be able to either rack mount or wall mount electronic equipment.
• Know the basic ethernet cabling requirements for running cable and terminating jacks and patch panels according to EIA/TIA standards.
• Know the basic Telephony color code.
• Know how to wire a basic phone jack such as RJ-11.
• Know how to terminate or punch down telephone cables.
• Know the basics of fiber optic cable/jumpers and know how to clean a connector and check light levels with a power meter.
• Know the difference between the different fiber optic cable types such as multi-mode or single mode.
• Know the different types of fiber connectors such as SC/LC/ST/FC.
• Know the different SFP types and be able to distinguish between them.
• Able to manage assigned tasks.

Duties:

• Installing or mounting electronic equipment in relay racks, on a wall, or backboard.
• Pulling cable vertically and horizontally and terminating.
• Work from a ladder or elevated positions.
• Testing basic internet circuits using a computer or test set.
• Testing basic POTS lines.
• Working trouble tickets to restore customer service.
• Traveling outside of assigned work area and staying overnight.
• Working with different internal groups to install or restore customer service.
• Being on call outside of normal business hours.
• Tasks assigned by Manager/Supervisor.

What we offer

• Core values that embody teamwork, integrity, and excellence
• A super talented team who values hard work, success, and fun :)
• Work/ Life Balance
• Flexible and generous Vacation and Wellness/Sick hours + 9 paid holidays
• 401K program

Diversity & Inclusion

Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.